Support Centre Manager

We are seeking Support Centre Managers in Gauteng and Mbombela (previously Nelspruit). Boston values excellent customer service and requires an enthusiastic and passionate individual who can lead a team whilst observing all company procedures and protocols, thereby providing excellent customer support to students and simultaneously growing market share in the area.

· Higher education qualification, minimum NQF Level 7, is a pre-requisite;

· Minimum of 5 years work experience;

· Valid driver’s license and own transport is a pre-requisite;

· Computer literacy - good knowledge of Microsoft Office Suite;

· Must be a South African citizen;

· Must be able to communicate in English, clearly and concisely, orally and in writing;

· A sense of urgency with a strong customer service orientation;

· Strong selling skills and ability to organise, is essential;

· Hard working, resourceful, goal-oriented, confident and friendly;

· Must possess excellent people skills.

Send a CV together with a motivation. Closing date for applications, Friday 31 July 2026. Only short-listed candidates will be contacted.

Pay: From R0,01 per hour

Application Question(s):

• Are you a South African citizen?
• If you are not a South African citizen, do you have a valid work permit or legal right to work in South Africa?
• What is your current notice period?
• What is your current gross monthly salary (before deductions)?
• What is your expected gross monthly salary?
• Tell us about your experience leading a team. How many people have you managed, what was your leadership approach, and provide an example of how you developed or improved the performance of a team member or your team as a whole.
• The Support Centre Manager is responsible for creating an excellent experience for students, parents, schools and business partners. Please describe a time when you improved customer experience or built a relationship that resulted in a positive business outcome. What did you do and what was the result?
• This role requires balancing exceptional customer service with achieving business growth targets. Please describe a time when you were responsible for achieving a sales, operational or growth target. What was the target, what actions did you take, and what was the outcome?

Education:

• Bachelors (Required)

Experience:

• work: 5 years (Required)

Work Location: In person