Surveillance Auditor

Job Reference Number: SI-1099

Department: Surveillance : Surveillance

Business Unit:

Industry: Hotel/Catering/Hospitality/Leisure

Job Type: Permanent

Positions Available: 1

Salary: Market Related Time Square is seeking a vigilant, analytical, and detail-oriented Surveillance Auditor to ensure the effectiveness, compliance, and integrity of surveillance operations.

Job Description

Job Purpose

Responsible to investigate and conduct gaming and non-gaming audits to evaluate and identify risks and ensure compliance with ICS and legislative requirements, in accordance with company standards and gaming regulations.

Key Performance Areas

Surveillance Audits

• Conduct audits on gaming footage.
• Completed relevant documentation and compiles details on results of analyses.
• Communicates results with relevant management.
• Follows up to ensure action taken on audits by stakeholders.
• Reports the business exposure to risk.

Audit Investigations

• Conducts investigations into identified anomalies and discrepancies identified during monitoring of video footage.
• Liaising with gaming operations regarding investigative requirements.
• Online submission and reporting of STRs to FICA
• Liaise with police and prosecuting authorities.
• Maintain, update and evaluate the intelligence data base.
• Maintain and update banned / excluded persons data base.
• Provide input and assist with special investigations as requested by regulatory bodies, police, etc.

Reporting & Administration

• Report all incidents and significant events to the relevant Stakeholders.
• Prioritize reports according to the severity of the incident.
• Capture relevant data on the EOB.
• Compiles comprehensive reports where required.
• Record and retain evidence.

Stakeholders Engagement

• Liaise and supports HR / ER with preparing the charges and documentation for cases for criminal and dishonesty/ misconduct cases as required.
• Advises and assists management and HR on cases.
• Interact and provide relevant support to external stakeholders such as regulatory bodies, police, etc. as required.

Work Conditions and Special Requirements:

• Ability to work shifts that meet operational requirements.
• Full visual acuity (including ability to discern colors).
• No criminal record

Job Requirements

Education

• Grade 12 or equivalent national qualification in gaming operations
• PSIRA C grade accreditation

Experience

• At least 1-year experience as a monitoring officer in surveillance preferably obtained in a gaming industry.
• Previous Auditing experience within the gaming industry will be advantageous.

Skills and Knowledge

Problem Solving

• Collecting Information (listening; asking questions)
• Analytical skills
• Handling conflict
• Checking
• Attention to detail
• Following Instructions
• Emotional resilience
• Honesty in the handling of cash
• English verbal communication skills
• Investigations
• Surveillance auditing methodologies and reporting
• Use surveillance equipment
• Compliance procedures and regulations
• Basic responsible gambling principles
• Basic computer skills
• Ability to concentrate for prolonged periods of time

Equity

Sun International is committed to employment equity and encourages applications from suitably qualified candidates. Only shortlisted candidates will be contacted.

If you have not heard from us within 14 days of the closing date, please consider your application unsuccessful.