Surveillance Monitorng Officer

An exciting opportunity has become available for an Events and Promotions Coordinator at the prestigious 4-star hotel at The Wild Coast Sun Resort, the perfectly positioned Wild Coast Sun encourages you to immerse yourself in the South Coast’s striking beauty. From the banks of a majestic river right through to the unspoiled beaches of Eastern Cape, Wild Coast Sun inspires unforgettable sea-side adventures.

Key Responsibilities

• Monitor gaming and non-gaming activities for compliance.
• Conduct surveillance scans, system checks and alarm/interface checks.
• Monitor high-risk areas and significant gaming events.
• Review CCTV footage and documentation relating to incidents and variances.
• Conduct investigations and report/escalate findings.
• Preserve evidence for further processes.
• Report significant incidents and capture relevant information.
• Prepare reports and maintain accurate records.
• Work within company policies, procedures and internal controls.

JOB REQUIREMENTS

Minimum Requirements

• Grade 12 or equivalent gaming qualification.
• At least 1 year’s experience in gaming, financial auditing, law enforcement, security or defence is advantageous.
• Surveillance equipment experience is advantageous.
• Basic computer skills.
• Strong analytical, problem-solving and attention-to-detail skills.
• Good English verbal communication.
• Ability to handle confidential information.
• Honesty, integrity and emotional resilience.
• Ability to rapidly monitor and interpret visual information.

Licences & Special Requirements

• Must meet Gaming Licence and FICA requirements.
• PSIRA Grade C registration required.
• Must be able to work shifts.
• Must be comfortable working in smoking areas.
• Full visual acuity, including colour recognition, is required.

Right of first refusal will be given to candidates from Mgungundlovu Communal Property Association (MCPA) and the licensed areas: (Mbizana, Flagstaff, Mount Fletcher, Lusikisiki, Matatiele, Mount Ayliff, Mount Frere, uMzimkhulu, Ntabankulu) People living with disabilities are encouraged to apply.

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement. Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.