Systems Administrator

Job Description

The Systems Administrator is responsible for the effective provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

Job Requirements

Minimum Level of Education 

 

• Senior Certificate and IT related qualifications.

Beneficial Qualifications 

 

• MCSE, Office 365, Azure and any Project Management related certifications.

Minimum Experience

 

• 4 to 6years of experience in as a system administration
• Experience in most of the following: Windows10, 11; Server2019, 2022, 365; SQL Server; Visual Studio; Ticketing Systems, PowerShell; CMD; RAID; Hyper-V; Azure; Firewall and Network configuration; Enterprise level Antivirus, Asset Management

Beneficial Experience

 

• Fresh Service, Fortinet, Intune, Tenant Migrations, Unifi Management, VEEAM

Special Skills and Knowledge

 

• Security Principles
• Managing Server Infrastructures
• Good understanding of SYSPRO/ ERPArchitecture
• Microsoft SQL server
• Hyper-V and Azure VMs
• Backup Solutions
• SYSPRO ERP, Microsoft Office, Crystal reports (SRS
• Troubleshooting (Conceptual understanding, analysis, debugging, and solution-provision)
• Customer interaction (Explaining of complex solutions)
• e.net Solutions
• PowerShell scripting
• OSInstallations and upgrades
• Network Installations
• Working under pressure and meeting deadlines
• Exceptional User Support and Communication.

Job Responsibilities

• End-User Support & Incident Resolution

Provide first- and second-line technical support to users, resolving hardware, software, network, and access-related issues promptly while meeting SLA targets.

• User Account & Identity Management

Manage user accounts, permissions, and authentication across systems (e.g., Active Directory / Entra ID, email, and business applications), including onboarding and offboarding.

• Systems Administration & Maintenance

Administer, monitor, and maintain servers, virtual machines, operating systems, and core IT infrastructure to ensure availability, performance, and reliability.

• Endpoint & Device Management

Configure, deploy, secure, and support desktops, laptops, and mobile devices, including patching, updates, and endpoint security enforcement.

• Network & Connectivity Support

Assist with basic network administration and troubleshooting, including LAN/WAN connectivity, VPN access, WiFi issues, and printer or peripheral support.

• Backup, Security & Compliance Tasks

Assist in managing backups, system updates, and security controls, and support incident response and compliance with internal IT policies and best practices.

• Documentation & Continuous Improvement

Maintain accurate system documentation, support procedures, and asset records, while identifying opportunities to improve user experience, system stability, and IT processes.

Job Benefits

• 25 annual leave days
• 30 days paid sick leave over 3-year cycle
• Hybrid working environment (2 - 3 office days as determined by the function/ manager)
• Pension
• Medical aid
• Life insurance
• Group income protection
• Bonus
• Maternity: 6 months at half pay
• Paternity: 2 weeks full pay