Systems & Communications Administrator

Recruiter: Pillango Placements

Job Ref: PTA003769/MM

Date posted: Friday, June 26, 2026

Location: PTA - East, South Africa

Salary: 25000 Monthly

SUMMARY: Are you looking for broader exposure than a traditional life-insurance administration post? In this role, you will be at the centre of systems support, client communication, monthly scheme close-offs and technical coordination with developers.

POSITION INFO: Join an established, independent financial-services business supporting a nationwide advisor network and a broad range of insurance, investment and group-risk solutions. The position is based in Menlyn, Pretoria. Duties \/ Key Responsibilities System Support & Developer Coordination Manage and resolve system-related queries from clients Investigate issues and provide timely feedback Work closely with internal developers to troubleshoot and resolve technical matters Manage system users and access rights Client Communication & Support Respond to client queries via phone and email Provide clear, professional, and confident communication on operational and system matters Maintain strong client relationships Monthly Scheme Close-Offs Manage and coordinate monthly premium close-off processes across multiple schemes Ensure all data, payments, and reports are accurate, compliant, and finalised within deadlines Identify discrepancies and resolve issues prior to final submission Data Management, Administration & Compliance Maintain and update system data and tracking sheets Perform data verification, cleansing, and administration Ensure accuracy and integrity of data in line with regulatory and compliance requirements Support reporting requirements, including regulatory reporting where applicable Financial Processing Support (Advantageous) Assist with payment processing, allocations, and reconciliations where required Support financial tracking and collection processes Note: Financial processing and reconciliation experience is advantageous, but not a requirement General Operational Support Assist with reporting, coordination, and administrative tasks Support process improvements, system efficiencies, and compliance adherence Requirements Strong long-term insurance industry knowledge. Advanced Excel skills Exceptional written and verbal communication in English and Afrikaans . Education & Experience RE5 and Category 1.1 exposure are beneficial. Financial administration or reconciliation experience advantageous but not essential Soft Skills Strong attention to detail, investigative thinking and a practical problem-solving approach. Able to prioritise calmly under pressure, manage competing deadlines and take ownership without waiting for a rescue team. Client-focused, organised and confident working with both operational teams and developers. Comfortable in a regulated, compliance-driven environment. Remuneration The proposed salary for the role is R25k - R28k per month - the final offer will depend on qualifications, experience and skills.