Systems Support Engineer

Confidential

Cape Town, Western Cape

Salary not listedFull-time · Posted Yesterday

IT roles span help desk, support, networking and software development, and remain one of SA's most in-demand and best-paid skill areas.

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

Job description (preview)

Role Description: The Systems Support Engineer is a key part of the companys service framework providing end to end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive and record all calls from the companies customers Provide initial assessment of all Tickets, attempt first time resolution, and /or escalation Assist with customer onboarding projects and migrations Monitor and escalate Tickets according to the customers SLA Keep users informed…

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This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

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Found on Adzuna · Posted Yesterday