Takealot Fulfilment Assistant

Communica

Other, Gauteng

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Role Purpose

The Takealot Fulfilment Assistant supports the end-to-end preparation, checking, administration, dispatch and return handling of Takealot marketplace orders. The role also supports returns, RMA reconciliation, disputes, reimbursements, transfer-back-to-stock processes and daily reporting while protecting stock accuracy, order deadlines, customer service and audit readiness.

Minimum Requirements

Grade 12 / Matric preferred.
Previous experience in order fulfilment, e-commerce, marketplace operations, warehousing, stock control, dispatch, returns or logistics will be advantageous.
Basic computer literacy and the ability to work with email, spreadsheets and online portals.
Good numerical ability and attention to item codes, quantities, barcodes, serial numbers and order references.
Ability to work accurately under pressure and meet operational cut-off times.
Fluent English and clear written and verbal communication.

Skills and Competencies

Strong attention to detail, checking discipline and stock accuracy.
Ability to understand purchase orders, collection slips, picking lists, courier documents and marketplace instructions.
Ability to identify discrepancies, investigate facts and escalate with clear evidence.
Good Excel or Google Sheets ability for operational trackers and reporting.
Strong organisation, follow-up, urgency, teamwork and accountability.
Ability to protect confidential information and use systems responsibly.

Advantageous

Experience with Takealot Seller Portal or another online marketplace.
Experience with Celerity or a similar ERP system.
Experience with Bob Go, Shiprazor, Fastway or other courier booking platforms.
Experience with returns, RMA reconciliation, disputes, reimbursements and transfer-back-to-stock processes.
Experience handling electronics, serialised, fragile or high-value stock.

Pay: R5 000,00 - R6 500,00 per month

Ability to commute/relocate:

Samrand, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Location:

Samrand, Gauteng (Preferred)

Work Location: In person

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Other?

Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted Today