Team Assistant

Ensure the smooth running of the department and that deadlines are met by providing efficient and effective administrative support and assistance to the relevant Regional Managers.

Manage duties in line with the company and Regional Objectives around:

• Customer Centricity
• Operational Excellence
• People - IDP
• Financial discipline and Governance
• Requirements

Key Tasks & Accountabilities

• Reports and presentations - Collation of all reports (Sales Tracking, Pipeline and Prospects etc.) and forward to management on a weekly / daily basis
• Extraction of figures on DSS / QLIKVIEW - to check shortfalls and variances
• Prepare and type regional report on a monthly / Quarterly basis
• Coordinating events - coordinate all sales and underwriting functions
• Maintaining attendance registers (all staff)
• Answering Switchboard and managing reception duties
• Attend to daily mail (incoming and outgoing)
• Hosting of clients
• Daily, weekly and monthly stats for the region
• Maintain broker contact lists for the region
• Attend to office maintenance needs
• Flight and accommodation arrangements
• Minutes of Sales meetings
• Arrange Broker functions and meetings when required
• Teamwork

Relationships

Internal

• Sales
• Product Underwriting including risk engineering and actuarial units
• Business Service Centre
• Marketing and Risk
• Finance
• Information Technology
• People Management
• Legal and Compliance
• Broker Management department

External

• Brokers
• Clients
• Building Management and general office suppliers
• UMA's and Niche product suppliers for the company

Qualifications & Experience

• Grade 12
• A minimum of 2-year Secretarial experience will be an advantage
• Administrative underwriting experience
• FAIS compliant
• Computer literate (Word and Excel requirement)

Knowledge

• Sound Knowledge and understanding of the South African Insurance / RE-Insurance market
• Sound knowledge of Statutory and legislative requirements
• FAIS Compliant - 60 Credits minimum would be an advantage
• Events management

Technical Skills

• Good Relationship Building skills
• Excellent Verbal and written skills
• Excellent typing skills
• Telephone and listening skills
• Strong People management skills
• Strong numeracy skills
• Good communication skills
• Sound Interpersonal Skills
• Computer literacy - Sound Excel skills

Systems

• I90
• Qlikview
• SAP
• OVAFLO
• WORD
• EXCEL

Closing date : 01 July 2026