Team Leader Customer Service Call Centre Mr Price Money Durban

Mr Price Group

Durban, KwaZulu-Natal

Salary not listedFull-time · Posted 2 days ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description (preview)

Description Lead and support a team of call centre agents to deliver excellent customer service while meeting operational goals. Responsibilities Guide and motivate agents to achieve performance targets and provide outstanding customer experiences. Coach, mentor, and support team members through training, feedback, and performance management. Handle escalated customer queries efficiently and professionally. Monitor attendance, performance metrics, and reports to plan and improve team output. Fo…

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What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Durban?

Many call centre roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Adzuna" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Adzuna · Posted 2 days ago