Tech Officer: Core Network Field Ops

Structural Information Job number: 10006631

Job title: Tech Officer: Core Network Field Ops

Job grade: OP1

Group/ BU: Openserve

Division: Openserve

Span of control: 0

Reports to: Management

REM Functional Area: Technical

Core Description Perform acceptance/ commissioning/ assurance/ fulfilment and preventative maintenance on Core and Access telecommunications technologies.

Job Responsibilities OUTPUT 1

Maintained Equipment/ Systems/ Performed Routines (PMT)

SUB-OUTPUTS

Monitor equipment/ system performance

Determine maintenance/ TBI activities

Facilitate site access

Execute maintenance/ TBI activities

Complete relevant administration

Provide report back/ recommendations

Replace and/ or service resources

Provide assistance and support on request

Create System backups

Do general Housekeeping

Compliance to the DOP, OSS systems processes

Update records

RANGE

Wireless Technologies

Access Network Technologies

Copper

Optic

Non-Voice Services/ Equipment/ Sub Rates

Power Equipment

Transmission Equipment/ Products

Switching and Mechanical Testing Equipment

Broadband

NMS

IP

Access

Ad Hoc Projects

Distribution Frames

CPE Equipment

Buildings and Sites

OUTPUT 2

Repaired Equipment/ System

SUB-OUTPUTS

Receive and analyse fault information

Diagnose fault/ identify requirements and source spares

Facilitate site access

Repair fault

Remove dead jumpers, where required

Conduct functionality tests, complete admin/ advantex Provide assistance and support on request

Update records

Provide report back/ recommendations

Process and return faulty equipment for repair

RANGE

Wireless Technologies

Access Network Technologies

Copper

Optic

Non-Voice Services/ Equipment/ Sub Rates

Power Equipment

Transmission Equipment/ Products

Switching and Mechanical Testing Equipment

Broadband

NMS

IP

Access

Ad Hoc Projects

Distribution Frames CPE Equipment

OUTPUT 3

Installed Equipment/ Systems/ Activated Services

SUB-OUTPUTS

Receive and analyze request for installation/ activation

Obtain installation/ activation details and equipment

Facilitate site access

Install/ activate equipment/ systems/ services

Perform functionality tests, complete admin

Provide assistance and support on request

Update records/ labelling

Provide report back/ recommendations/ advise re-planning

RANGE

Wireless Technologies

Access Network Technologies

Copper

Optic

Non-Voice Services/ Equipment/ Sub Rates

Power Equipment

Transmission Equipment/ Products

Switching and Mechanical Testing Equipment

Broadband

NMS

IP

Access

Ad Hoc Projects

Distribution Frames CPE Equipment

OUTPUT 4

Recovered Equipment/ Systems/ Services

SUB-OUTPUTS

Receive and analyse request for recovery

Facilitate site access

Recover equipment/ systems

Remove dead jumpers where required

Scrap/ return equipment

Store instruments/ equipment

Provide assistance and support on request

Update records, complete admin

Provide report back/ recommendations

RANGE

Wireless Technologies

Access Network Technologies

Copper

Optic

Non-Voice Services/ Equipment/ Sub Rates Power Equipment

Transmission Equipment/ Products

Switching and Mechanical Testing Equipment

Broadband

NMS

IP

Access

Ad Hoc Projects

Distribution Frames CPE Equipment

Core Competencies FUNCTIONAL KNOWLEDGE

Application Software; Broadband technology; IP Technology; Mechanical Aids; Network Management Systems; Ancillary Equipment; Safety & EMS Regulation & Standards; Switching Technology; Non-Voice; Transmission Technology; Wireless Technology; CLICK compliance, MiMix Vehicle Compliance

Functional Skills Administration; Analytical; Communicating; Computer Literacy; Interpersonal; Mast and Tower Climbing; Configuration; Technical& Test Equipment Handling & Techniques; Skills transfer; Rectifier First Line Maintenance

ATTITUDES/ LEADERSHIP COMPETENCIES

Accurate; Customer Focus; Dedicated; Proactive; Quality Awareness; Responsible; Team Player; Adaptable

Certifications Education NQF 6: National Diploma/ Advanced Diploma/ Certificate in Engineering

OR NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate in Mathematics or Science

Experience 6 months/ 1 Year relevant experience

OR 3 years relevant experience

Additional Information Outputs (continued): OUTPUT 5

Commissioned/ Accepted Installations

SUB-OUTPUTS

Receive specification/ requirement

Confirm equipment requirement

Facilitate site access

Perform Acceptance Test Procedures (ATP)

Commission equipment

Perform functional tests

Provide assistance and support on request

Complete administration

Confirm completed commissioning

Provide report back

RANGE

Wireless Technologies

Access Network Technologies

Copper

Optic

Non-Voice Services/ Equipment/ Sub Rates

Power Equipment

Transmission Equipment/ Products

Switching and Mechanical Testing Equipment

Broadband

NMS

IP

Access

Ad Hoc Projects

Distribution Frames CPE Equipment

OUTPUT 6

Performed Compliances

SUB-OUTPUTS

Submit claim forms, as prescribed

Re-allocate Opex and Capital work as prescribed

Follow DOP Station handling procedures

Conduct DOP audits as per agreed timelines

Adhere to Advantex/ WFM processes and procedures

Perform compliances

Perform site surveys and asset verifications

Escalate any deviations

Update records

RANGE

Overtime and S&T

DOP Station spares

Advantex Tools and Test Equipment

SHE Management

EUD Devices

Telkom Policies

Telkom assets and sites

TBIs

Telkom Mobile/Projects

Experience:

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license
• Ability to work after hours
• Ability to work overtime
• After hours call out (stand by)

Physical Requirements

• Colour Vision
• Work at Heights

Key Stakeholders