Technical Sales Representative

Technical Competency (Essential)

The successful candidate must possess a stronger-than-average technical aptitude and demonstrate the ability to understand, learn and support technology-based security solutions.

The candidate should:

· Have a good understanding of electrical and electronic security products.

· Be comfortable working with connected devices, controllers and communication technologies.

· Have a working knowledge of computer networks, including IP addressing, Wi-Fi, mobile communication technologies and basic networking concepts.

· Be able to troubleshoot technical issues beyond simple product installation queries.

· Be comfortable using software applications, mobile apps, cloud-based systems and remote support tools.

· Be able to learn and support future Nemtek technologies and connected products.

· Be capable of providing technical guidance to installers, distributors, agricultural customers and trade partners.

Preferred:

Security industry experience.

· Networking or telecommunications knowledge.

· Experience with connected devices, IoT technologies, access control, CCTV, alarm systems or similar technical products.

· Experience supporting customers with technical troubleshooting and product integration.

Planning and Organisation

· Able to plan routes and manage their own schedule.

· Organised with paperwork, quotations and customer follow-ups.

· Can work independently with limited supervision.

· Able to manage travel, deliveries and customer visits efficiently.

Sales and Customer Service

· Sales and Opportunity Identification - Ability to identify opportunities while servicing customers.

· Experience building long-term customer relationships.

· Comfortable discussing technical products with customers.

· Enjoys working with people.

· Can build relationships with farmers, distributors, installers and trade customers.

· Remains professional even when customers are difficult or under pressure.

· Uses customer visits and deliveries to identify business opportunities.

· Comfortable discussing all Nemtek products and making recommendations.

Computer Skills

· Comfortable using technology in the field.

· Comfortable using Outlook, Excel and CRM (SYSPRO).

· Able to complete reports and keep records updated.

Attitude and Team Fit

· Positive attitude.

· Reliable and self-motivated.

· Professional under pressure.

· Willing to help at the branch when required.

· Works well with different personalities and as part of a team.

· Supports colleagues and works well within a small branch environment.

Travel Requirements

· Comfortable spending most of the week on the road.

· Valid driver's licence.

· Willing to travel throughout Mpumalanga and surrounding areas.

· Understands that customer visits and deliveries are often combined into a single trip.

Pay: R25 000,00 - R38 000,00 per month

Experience:

• IoT technologies, technical troubleshooting and integration: 1 year (Required)

Location:

• Nelspruit, Mpumalanga 1200 (Required)

Willingness to travel:

• 75% (Required)

Work Location: Hybrid remote in Nelspruit, Mpumalanga 1200