Technical Specialist (Agrifiend Equiment)
SENWES Ltd.
Klerksdorp, North West
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Senwes Equipment is seeking an experienced Technical Specialist to strengthen technical capability across our workshops while supporting Workshop Managers, technicians, and customers.
You will act as the technical expert for your region by diagnosing complex equipment issues, providing on-site technical support, mentoring technicians, auditing workshop performance, reviewing technical reports, and ensuring workshops operate safely and profitably. The role also includes developing customer relationships, managing escalated complaints, promoting John Deere products and services, and supporting workshops to achieve operational and financial targets.
The successful candidate will have a qualified Tractor Technician trade, three or more years' John Deere technical experience, and leadership experience within a dealership or workshop environment. Previous experience coaching technicians and supporting workshop operations will be highly advantageous.
If you enjoy combining technical expertise with leadership and customer engagement, we'd like to hear from you.
The successful candidate will have a qualified Tractor Technician trade, three or more years' John Deere technical experience, and leadership experience within a dealership or workshop environment. Previous experience coaching technicians and supporting workshop operations will be highly advantageous.
If you enjoy combining technical expertise with leadership and customer engagement, we'd like to hear from you.
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- We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference.
- Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.
- Should you meet the above requirements and be of the opinion that you can make a contribution to the company, kindly register and apply on our Career Page at www.groupcareers.co.za
- Should we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful.
CLOSING DATE: 4 August 2026
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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