Technical Support Engineer

Confidential

Other,

Salary not listedFull-time · Posted 1 weeks ago

Job description (preview)

Key Responsibilities Provide end-to-end technical support for enterprise customers using the company's payment platform. Troubleshoot and resolve complex production issues involving APIs, payment processing and cloud-based services. Investigate incidents, perform root cause analysis (RCA) and coordinate resolution with Engineering, Product and Operations teams. Monitor production environments, investigate alerts and help maintain platform reliability and performance. Support customer onboarding…

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Found on Adzuna · Posted 1 weeks ago