Technical Trainer: Packaging

Build your career behind biscuits South Africans know and love.

Join the Snackworks Isando Biscuits Factory and become part of a business with a proud biscuit-making legacy and some of South Africa’s most iconic brands.

From production and engineering to quality, planning, maintenance and supply chain, you’ll work alongside specialist teams in a hands-on manufacturing environment where your contribution matters.

Build your skills, take ownership and grow your career behind iconic brands with Snackworks.

Shape the Future with Us! A rewarding opportunity awaits a skilled Technical Trainer: Packaging at NBL Isando Biscuits in Kempton Park, Gauteng. The role drives technical capability, operational competence, and engineering skills development within the packaging environment. The incumbent trains and develops Operators, Artisans, and Technical Teams in line with operational requirements, engineering and OEM standards, safety regulations, and business objectives, while supporting equipment reliability, efficiency, maintenance best practices, and continuous improvement.

Reporting Structure:

• Reports to: Technical Manager Key Areas of Impact:

Technical training and capability development

• Identify technical and operational training needs through gap analysis, assessments, audits, and operational requirements.

• Develop and implement training plans aligned to site and business objectives.

• Facilitate technical training, coaching, assessments, and competency evaluations.

• Coordinate classroom and OEM technical training where required.

• Develop and maintain SOPs, Work Instructions, training materials, and assessment tools.

• Monitor training effectiveness and competency progression through Skills Matrices and assessment records.

• Support Team Leaders and Line Managers with coaching and skills development.

• Ensure compliance with SETA, occupational training, and internal company standards.

• Improve technical competency, operational efficiency, equipment reliability, productivity, and safe work practices.

• Enable a competent, assessed, and compliance-ready workforce aligned to business and company requirements. Skills matrix and competency management

• Develop, maintain, and update operational and engineering Skills Matrices.

• Map packaging equipment competencies to operational requirements.

• Assess employees against required technical and operational competencies.

• Maintain accurate training, assessment, and competency records.

• Coordinate Planned Job Observations and competency verification.

• Ensure Operators, Artisans, and Technical Teams meet required competence standards.

• Clear visibility of skills gaps and development priorities.

• Improved alignment between employee competencies, equipment requirements, and operational needs.

• Enable a verified, competent, and audit-ready workforce. Packaging engineering and maintenance support

• Support packaging maintenance teams to improve equipment uptime, efficiency, and reliability.

• Assist with breakdown analysis and root cause investigations.

• Recommend corrective actions to reduce downtime and improve asset performance.

• Promote problem-solving and continuous improvement.

• Support maintenance strategies, asset care, condition monitoring, and preventative maintenance initiatives.

• Assist with critical spares and maintenance standards.

• Monitor artisan tasks and maintenance execution through CMMS/Asset Care systems.

• Provide technical input into engineering standards and maintenance procedures.

• Improved equipment reliability, maintenance execution, standardisation, and operational efficiency.

• A continuous improvement culture focused on asset performance and sustainability. Project and OEM support

• Support equipment installations, upgrades, commissioning, and startup activities.

• Assist with maintenance and engineering improvement projects.

• Coordinate OEM, contractor, supplier, and training-provider relationships.

• Participate in equipment procurement and ensure alignment with engineering standards.

• Support project planning, execution, commissioning, and handover.

• Contribute to technical documentation and capital expenditure motivation reports.

• Successful delivery of equipment and capital projects within agreed timelines and standards.

• Improve equipment capability and operational performance through engineering improvements. Continuous improvement

• Identify opportunities to improve technical capability, maintenance execution, operational efficiency, and training effectiveness.

• Drive continuous improvement across packaging operations and engineering practices.

• Review and improve training systems, maintenance practices, SOPs, and assessment methodologies.

• Promote best practices in operational excellence, asset care, and technical development.

• Improved technical capability, maintenance execution, and operational efficiency.

• Enhanced training systems, maintenance practices, and operational standards.

• Foster a culture of best practice and continuous improvement. Health, safety and compliance

• Ensure compliance with company safety, engineering, legal, and food safety standards.

• Ensure technical training incorporates safe operating procedures and legal requirements.

• Support compliance with General Machinery Regulations, Driven Machinery Regulations, and applicable legislation.

• Ensure equipment, utilities, installations, and maintenance activities meet food safety requirements.

• Promote a strong safety culture across packaging and engineering teams. What It Takes to Succeed: Experience that set you up for success:

• Minimum 3-5 years’ experience in FMCG, manufacturing, or packaging environments.

• Experience with OEMs, packaging equipment, and technical systems.

• Technical training, learning and development, or workplace skills development experience advantageous.

• Assessment and moderation experience within technical or manufacturing environments advantageous. Qualifications & Certifications that will contribute to your success:

• National Diploma / BTech / BSc in Engineering or completed Millwright trade test

• SETA registration as an Assessor and Trainer advantageous.

  • Professional registration as a Moderator advantageous.
  • Registered Skills Development Facilitator advantageous.
  • NAMB Assessor and/or Trade Test Official Moderator advantageous.

Take the Next Step with NBL

Join our team, make a real impact, and contribute to the success of South Africa’s favourite biscuit brands. Apply now and become part of a team dedicated to quality ingredients and a touch of Bakers® magic!