Technician

BHBW South Africa Proprietary Limited

Cape Town, Western Cape

Salary not listedFull-time · Posted 6 days ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Purpose of the Role

Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements.

Key Performance Areas

Understand and implement preventative maintenance
Identify and target opportunity for customer work
Fault finding
Assemble IC and Electric machines in accordance with BHBW and Hyster standards
Fit Telematics black boxes to the machines
Assist with the loading and unloading of containers
Partake in new machine stock take as and when required
Complete the PDI process and sign off new machines
Understanding of supplier warranty systems, policies & procedures
Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site
Provide mentorship to apprentices assigned to you
Maintain professional image when representing BHBW
Control own admin (labour booking, service reports, part returns, expenses etc.)
Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
Maintain a safe working environment (according to safety policy and procedures)
Adherence to any reasonable instruction Qualification, Experience and Competencies

Minimum Qualification

Grade 12 or equivalent qualification
Qualified in relevant trade (e.g., Diesel Mechanic)
Driver’s license – Code B
Valid forklift license

Minimum Experience

Do you have experience on working of forklifts and earth moving equipment?
3-4 Years in the same position

Competencies

Sound interpersonal and communication skills
Basic trouble shooting and problem-solving skills
Machine specific technical knowledge and skills
Technical report writing
Basic business and financial understanding
Applicable product knowledge
Customer orientation
Able to work under without supervision
Good knowledge of hydraulics
Willingness to work overtime and standby
Good auto electrical knowledge would be an advantage
Ability to work on all types of fork trucks including Big Trucks
Have a good selection of tools
Teamwork
Computer literate and basic understanding of forklift software
Ability to work under pressure and meet deadlines

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted 6 days ago