Technician Millwright or Diesel Mechanic Trade Eastern Cape, Port Elizabeth (Gqeberha)
Talent Search Staffing Solutions
Port Elizabeth, Eastern Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Technician Millwright or Diesel Mechanic Trade
Job PurposeThe Technician is responsible for providing technical, maintenance, repair, and diagnostic services on Mobile Elevated Working Platforms (MEWPs) and related equipment. The role includes conducting fault finding, servicing, repairs, inspections, and field service activities while ensuring equipment reliability, safety compliance, and excellent customer service.Key ResponsibilitiesTechnical Diagnostics and Repairs
- Perform accurate fault finding, troubleshooting, and diagnostic assessments on equipment.
- Prepare detailed job cards and technical reports.
- Ensure diagnoses result in the most accurate and cost-effective repair solutions.
- Carry out servicing, maintenance, and repairs as required and according to customer requests.
- Conduct complete machine rebuilds when required.
- Perform hydraulic system diagnostics and repairs.
- Conduct electrical component diagnostics, repairs, and replacements.
Field Service and Customer Support
- Respond promptly to customer service call-outs.
- Provide on-site technical support and emergency breakdown assistance.
- Assist fellow Service Technicians when required to ensure efficient service delivery.
- Maintain professional customer relationships and provide technical guidance where necessary.
Inspections and Quality Assurance
- Conduct pre-delivery inspections (PDIs) on equipment.
- Ensure all machines meet operational and safety standards before release.
- Verify that equipment returned to the rental fleet is clean, operational, and presented in a professional condition.
- Adhere to all company quality standards and manufacturer specifications.
Parts and Inventory Management
- Requisition parts, consumables, and materials required for maintenance and repair activities.
- Maintain and safeguard workshop and field service stock.
- Monitor inventory usage and report shortages where necessary.
Documentation and Reporting
- Maintain accurate records of all services, repairs, inspections, and associated costs.
- Complete and update job cards using the Asset Pool application.
- Prepare technical reports and documentation as required.
- Ensure all maintenance records are completed accurately and submitted on time.
Health, Safety and Compliance
- Comply with all health, safety, and environmental regulations.
- Promote safe working practices when operating and servicing equipment.
- Ensure proper care and handling of customer and company assets.
- Maintain a clean and safe work environment.
Minimum RequirementsQualifications
- Matric (Grade 12) or NTC3 minimum qualification.
- Qualified Millwright or Diesel Mechanic Trade Certificate.
Experience
- Minimum of 5 years' experience working on Mobile Elevated Working Platforms (MEWPs).
- Experience with major MEWP brands such as Genie, JLG, Snorkel, ATN, or similar will be advantageous.
- Proven experience in hydraulic fault finding and diagnostics.
- Strong electrical diagnostics and component repair experience.
Skills and Competencies
- Strong mechanical and technical troubleshooting skills.
- Ability to interpret technical manuals and schematics.
- Computer literacy, including Microsoft Excel and Word.
- Good report writing and documentation skills.
- Strong customer service and communication skills.
- Ability to work independently and within a team environment.
- High attention to detail and commitment to quality workmanship.
Additional Requirements
- Valid driver's licence.
- Willingness to travel for field service and customer support activities.
- Ability to work under pressure and meet service deadlines.
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Port Elizabeth?
Many customer service roles in Port Elizabeth are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted Yesterday
More customer service and similar jobs in Port Elizabeth
Skillnet Recruitment
R3K - R11K/mo