Technician
Motus
Durban, KwaZulu-Natal
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
About the role…
We are seeking a skilled Technician with a focus on technical support and maintenance within our team. In this role, you will be responsible for troubleshooting and resolving technical issues, ensuring the smooth operation of our systems and equipment. You will play a pivotal role in maintaining high quality standards and operational efficiency in our work environment.
Why join Hyundai?
Progress Starts with People
We believe that Progress for Humanity means enabling everyday progress through accessible mobility for everyday South Africans.
At Hyundai Automotive South Africa, Progress for Humanity is more than our brand promise, it is how we work together every day.
As Hyundaians, we are united by a shared commitment to creating a workplace where people feel valued, respected and empowered to do their best work. We believe progress happens when people feel they belong, have opportunities to grow, and are encouraged to contribute their unique perspectives.
Every Hyundaian plays a role in creating exceptional experiences for our customers, supporting one another, and driving our business forward through collaboration, continuous improvement and innovation.
If you are passionate about making a difference, embracing new opportunities and being part of a team where everyone belongs, we'd love to hear from you as we continue driving Progress for Humanity together.
Key Responsibilities
Provide technical support to staff and customers, addressing hardware and software issues efficiently.
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Conduct routine inspections and maintenance of equipment to ensure optimal performance.
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Collaborate with team members to diagnose and resolve complex technical problems.
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Assist in the installation, configuration, and setup of new devices and systems.
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Maintain accurate records of repairs, installations, and maintenance activities.
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Develop and update technical documentation and user manuals for reference.
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Stay informed about new technologies and industry trends to enhance performance and service delivery.
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Train and support end-users on effective usage of equipment and software applications. Job Requirements
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Demonstrable experience in a technical support or technician role, preferably in a related industry.
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Strong problem-solving skills with the ability to troubleshoot technical issues effectively.
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Proficient in various operating systems and software applications relevant to the field.
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Excellent communication skills to convey technical information clearly to non-technical users.
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Ability to work independently as well as part of a team in a fast-paced environment.
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Familiarity with network systems and hardware installation is highly desirable.
Preferred Qualifications
- Relevant certifications or qualifications in information technology, electronics, or a related field.
- Experience in customer service or client-facing roles.
- Knowledge of safety regulations and best practices related to equipment maintenance.
- Additional technical skills such as coding or scripting are an advantage.
Equal Opportunity & Belonging
Hyundai Automotive South Africa is committed to creating a workplace where everyone feels they belong.
We celebrate diversity, value different perspectives and are committed to fair, equitable and inclusive employment practices. We welcome applications from suitably qualified candidates from all backgrounds who are passionate about contributing to our purpose.
Join a team where every Hyundaian belongs, every contribution matters, and together we drive Progress for Humanity.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Durban?
Many customer service roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.
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