telecommunication
Voicebridge solutions
Other,
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Skip the CV. Let Your Voice Speak First.
At VoiceBridge Solutions, we're building a talent network of exceptional communicators for exciting opportunities with leading customer experience, telecommunications, BPO, and support organizations.
Whether you're an experienced professional or looking to launch your career in the industry, we'd love to hear from you.
We're looking for candidates with strong communication skills and an interest or experience in:
- Customer Service & Customer Experience
- Contact Centre / Call Centre Operations
- Technical Support
- Sales Support & Inside Sales
- Customer Retention & Loyalty
- Quality Assurance (QA)
- Compliance & Process Adherence
- Training, Coaching & Mentoring
- Performance Monitoring
- KPI & SLA Management
- Workforce Management
- Incident & Escalation Resolution
- CRM Systems (Salesforce, Zendesk, HubSpot, Freshdesk, etc.)
- Telecommunications Support
- Broadband, Fibre & Mobile Support
- Billing & Account Support
- Live Chat & Email Support
- Back Office Operations
- Administrative Support
- Data Analysis & Reporting
- Process Improvement
- Team Leadership & Team Collaboration
- Problem Solving & Critical Thinking
- Excellent Verbal & Written Communication
- MS Excel, MS Word, MS Outlook & MS PowerPoint
- Avaya, Genesys, Five9, NICE CXone, or similar contact centre platforms
If you enjoy helping people, communicating clearly, solving problems, and delivering excellent customer experiences, we encourage you to apply.
The application is simple:
- Click the application link.
- Answer 4 quick questions.
- Submit your application.
That's it!
Successful applicants will be contacted for the next stage, where you'll be asked to submit a short scripted voice note and your CV. These will help us match you with suitable employment opportunities through our recruitment partners.
https://forms.gle/ca3V8rBJxjxRNVto7 or contact [email protected] for more information
Your next opportunity could start with a single conversation. We look forward to hearing from you.
Pay: R7 000,00 - R30 000,00 per month
Work Location: Remote
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted 4 days ago