Telefundraiser - Cape Town (Fixed Term)

The successful candidate will be responsible for:

• Facilitating fundraising calls aimed at re-engaging former donors, as well as prospective donors
• Administering all follow up processes arising from fundraising calls
• Ensuring adherence to standard operating procedures

Please submit your application by 19 July 2026 to be considered for this role, noting that any application that does not include the required or correct documentation, will not be considered.

Minimum requirements:

• National Senior Certificate or equivalent
• 1 year of experience in a call centre or customer services environment
• Experience in database capturing and administration or fundraising
• Experience using CRM and/or similar databases
• Computer literacy, particularly MS Office Suite

Skills:

• Written and verbal communication
• Time management and organisation
• Administration and attention to detail

Abilities:

• Conduct research
• Use initiative and work well in high-pressure situations
• Be outcomes-orientated, not simply task-orientated
• Work independently
• Apply sound judgement

Knowledge and commitment:

• Commitment to the principles, policies and programme of action of the Democratic Alliance
• Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary