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Territory Sales Manager Southern Region (Western Cape and Northern Cape )

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Other,

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Designation: Territory Sales Manager Southern Region (Western Cape and Northern Cape )

Category: MultiChoice Group

Level: Management

Closing date: 21-Jul-2026

Position Type: Permanent

Location: Western Cape

Job Description:

Organization MultiChoice Group (MCG), a subsidiary of Groupe CANAL+, is a leading provider of entertainment and related consumer services. The company has an expanding ecosystem, underpinned by scalable technologies, and track record now spans almost 40 years.

MCG provides video entertainment products and services through its linear and streaming platforms to millions of households across 50 countries on the African continent. Continues to grow by producing and acquiring the best local, sport and international content, offering tiered subscription packages and aggregated streaming services to its customer base.

MCG’s superior technology capabilities enable it to continue innovating around distribution, digital, payment

solutions and content security to offer the best customer experience across the continent. Reaching up to 100

million individuals daily, the MultiChoice Group is using its scale and distribution to expand its platform to

include sports betting and interactive entertainment, fin-tech services, household services (focused on internet

connectivity with emergency response services) and ed-tech.

Irdeto which is MCG’s technology business, provides platform cybersecurity services which protect over 6 billion devices and applications globally for some of the world’s best media and technology brands, as well as clients in the connected industries sector.

Purpose of the Position:

  • To drive sales performance within a defined territory throughhands-on sales execution, partner engagement, and retail excellence**.**
  • To ensure consistentin-market presence, optimising all sales touchpoints to increase electrified household penetration, expand points of sale, and improve outlet productivity.
  • To act as theprimary commercial representative on the ground, strengthening relationships with dealers, agents, and partners while ensuring brand visibility and operational excellence.

Key Performance Objectives

Tasks

Sales Execution & Territory Performance

  • Own and implement regional sales plans within the territory
  • Drive sell-out across all local touchpoints (retailers, agents, partners)
  • Analyse and report daily/weekly sales performance and take corrective action
  • Identify and act on local sales opportunities

Electrified Household Penetration Growth

  • Identify high-potential communities and drive penetration initiatives
  • Drive awareness and education at community and outlet level
  • Track and report penetration progress within the territory

Point-of-Sale Expansion & Productivity

  • Identify and onboard new points of sale within the territory, within specified guidelines
  • Increase productivity of existing outlets through regular visits and support
  • Ensure outlets are commercially viable and active
  • Track and improve sales per outlet

Trade Marketing & In-Market Execution

  • Execute trade marketing campaigns and promotions at store level
  • Ensure correct use of POS materials and merchandising standards
  • Conduct regular store audits and compliance checks
  • Support local activations and promotional events

Partner & Dealer Management

  • Manage relationships with mega dealers, agents, and sales partners
  • Support partners in expanding their own POS footprint
  • Provide basic training and sales support to partners
  • Resolve partner issues and remove barriers to sales

Operational Execution & Stock Visibility

  • Monitor stock levels at outlets and flag shortages
  • Ensure availability of stock across the territory
  • Support logistics coordination where required
  • Ensure adherence to sales processes and standards

Market Intelligence & Feedback Loop

  • Gather competitor, pricing, and customer insights
  • Provide structured feedback to Regional Manager
  • Highlight risks, opportunities, and emerging trends
  • Report on campaign and product performance in the field
  • Sales forecasting for the territory
  • Identification of revenue risk and mitigation actions
  • Recommendation of local growth initiatives to Regional Manager

Field Team Leadership

  • Provide day-to-day direction and performance leadership to outsourced field resources
  • Monitor productivity, attendance, and execution standards
  • Coach and support field teams to improve sales effectiveness
  • Manage performance issues through vendor engagement and escalation
  • Ensure outsourced teams represent the brand professionally and consistently

Qualifications

  • Degree in Sales, Marketing, Business, or a related field
  • Postgraduate degree would be advantageous

Experience

  • 5-8 years’ experience in sales, field operations, or distribution
  • Proven experience inretail execution, field sales, or channel management
  • Experience working with dealers, agents, or informal trade environments
  • Demonstrated ability to meet and exceed sales targets in a territory
  • Experience in FMCG or related high-distribution environments advantageous

Technical Competencies

  • Territory sales planning and performance management
  • Dealer, agent, and channel partner management
  • Retail execution and point-of-sale compliance
  • Sales tracking, reporting, and basic forecasting
  • Trade marketing and promotion execution
  • Outsourced field team performance management (via vendors/SLAs)
  • Stock visibility and sales availability coordination
  • Market, customer, and competitor insight gathering

Behavioural Competencies

  • Organisational Awareness: Understands how team goals align with broader departmental objectives.
  • Proactive Problem Solving: Anticipates issues and takes initiative to resolve them.
  • Collaborative Leadership: Works collaboratively within and outside the team to achieve goals.
  • Delegation: Assigns tasks effectively, balancing team strengths with developmental opportunities.
  • Influence and Persuasion: Positively influences team and stakeholders to support projects and goals.
  • Technical Expertise Application: Applies specialised knowledge effectively to support team projects.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Other?

Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

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