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Theatre Unit Manager

Netcare Alberlito Hospital

Other,

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

  • Must Have a relevant nursing qualification (Diploma in General Nursing/B B cur Degree, Nursing Management and Theatre qualification, Diploma in health sciences is essential.
  • Registration with the South African Nursing Council as a Registered Nurse, compliance with the SANC code for a Registered Nurse and all applicable health care legislations.
  • Manage acuities and skill mix in such a way as to ensure cost effective quality care.
  • Manage all costs emanating from the department.
  • Ensure correct billing, stock management and purchasing.
  • Facilitate timeous and accurate compilation of files.
  • Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured.
  • Investigate all negative incidents and ensure appropriate capturing on IMS.
  • Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents and incidents to Line Manager / Safety Representatives
  • Ensure compliance with protocols, policies, and Acts.
  • Ensure that all equipment is in working order and properly maintained.
  • Control of asset register
  • Ensure the unit is providing safe, cost-effective quality patient care in line with the Clinical Governance strategy and evidence-based practice.
  • Evaluate the patient’s journey through patient experience and stakeholder input!
  • Evaluate nursing quality indicators and clinical outcomes.
  • Communicate effectively with patients regarding their care.
  • Promote health and wellbeing of patients and staff.
  • Ensure the principles of infection prevention and all standard precautions are adhered to.
  • Implementing group quality initiatives
  • Ensure achievement of transformation goals as set out by the Transformation Committee
  • Actively participate as a member of a team to achieve goals.
  • Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
  • Keep up to date with Netcare’s evolving policies and procedures.
  • Keep abreast of current research in the applicable discipline.
  • Create an environment where staff are aware of the role, they play in the provision of quality nursing care and their value to the organization.
  • Assign decision making, authority, tasks, and responsibility to appropriate persons to maximize organisation and employee effectiveness.
  • Develop a talented nursing workforce.
  • Co-operate with Netcare Education Division to ensure appropriate nursing training for the delivery of quality care.
  • Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent.
  • Monitor staff attendance and/or absenteeism and ensure action is taken accordingly.
  • Enforce staff dress code within and on leaving the Hospital.
  • Facilitate effective change and conflict management.
  • Orientation of new staff and students
  • Facilitate staff development both personal and professional.
  • Coaching and mentoring of staff
  • Ensure professional conduct and appearance of staff.
  • Promote staff wellbeing.
  • Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
  • Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
  • Develop collaborative relationships to help accomplish work goal.
  • Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty.
  • Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals.
  • Foster an effective working relationship with service providers.
  • Foster an effective working relationship with public liability.

Job Type: Full-time

Work Location: In person

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Other?

Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

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Found on Indeed · Posted Today

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