Third-Party Administrator - DFA

DFA (A Maziv Company)

Join the Maziv family as our Third-Party Administrator and help shape the future of connectivity across South Africa. At Maziv, we believe in the power of human connection. We connect to positively impact lives, drive progress and shape a better future for all through cutting-edge technology.

Our success is built on a dynamic, forward-thinking culture where we prioritise our people and our customers.

About Maziv

The MAZIV Group is a leading force in South Africa’s digital infrastructure evolution, established through the strategic consolidation of multiple high-impact broadband entities—including Dark Fibre Africa (DFA), Vumatel, Herotel, Rise Telecoms, SADV, VumaCam, and BritelinkMCT. Together, these businesses operate under a unified, wholesale open-access platform that is transforming the accessibility, affordability, and scalability of broadband across urban, township, and rural South Africa.

Join the family – be a Maverick!

The Third-Party Administrator Provides administrative and operational support for DFA's third-party partner portfolio. The role ensures partner information, agreements, pricing records, reporting, onboarding activities and governance documentation are maintained accurately and efficiently to support successful delivery of third-party services.

As a DFA – Third-Party Administrator you will be empowered to deliver the following:

Partner Administration

• Maintain the third-party partner database and records.
• Administer partner onboarding and offboarding.
• Keep partner documentation complete and current.
• Maintain contract, NDA and commercial agreement registers and track renewal dates and milestones

Order & Operational Support

• Assist with third-party order administration and service-delivery documentation.
• Track order progress and communicate updates to stakeholders.
• Log, monitor and follow up partner-related escalations until resolution.

Reporting

• Produce weekly and monthly reports.
• Maintain partner performance dashboards.
• Track SLA performance and escalation metrics.
• Compile management reports for internal stakeholders.

Governance

• Ensure compliance with internal governance processes.
• Maintain document repositories and version control.
• Support audits by providing required documentation.
• Ensure records comply with company policies.

Stakeholder Coordination

• Liaise with Sales, Service Delivery, Planning, Finance and Legal.
• Schedule partner meetings and prepare agendas and minutes.
• Follow up action items and maintain action trackers.

What makes YOU our ideal candidate:

• Grade 12 (Matric).
• Diploma or qualification in Business Administration, Telecommunications or a related field is advantageous
• 2-4 years of experience in administration or coordination.
• Telecommunications, fibre or technology industry experience is advantageous.

We can be a match if you are:

• Bold to create - We push boundaries and fail forward – because our customers need us to change the world – to make their lives better.
• Do the right thing - Doing what’s right for our customers, our colleagues and our business drives everything we do.
• Build trusted relationships - This means that every one of us has to work hard to trust and be trustworthy.

Growth & Development FocusYou will have access to:

Stimulating and dynamic c****utting-edge environment

Training and resources not only specific to the telecommunications sector, but importantly personal growth

Opportunities to network and collaborate

Opportunities to innovate

Opportunities to clear career growth paths

A people-centric culture: Be part of a diverse, customer-excellence focused team that prioritizes trusted relationships

Competitive benefits: A comprehensive package designed to support your personal and professional well-being.

As part of the Maziv family, DFA is actively shaping the future of connectivity across South Africa, and we're known as the home of the Mavericks.