Trainee Branch Manager
Lewis group
East London, Eastern Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
We are seeking a suitably qualified Trainee Manager to be trained to oversee branch operations and ensure alignment to the organisational business goals.
The ideal candidate needs to take ownership for their development and have a passion for retail, and leading a team. Ideal candidates should have a formal qualification, drivers license and some retail and management experience.
Requirements:
- A valid driver’s license.
- A Matric/Grade 12 educational qualification.
- Business related tertiary qualification would be an advantage.
- Minimum 1-2 years Retail Management Experience
- Computer Literate.
- Strong Leadership abilities
- Management abilities – Manage, lead, motivate, develop and empower branch staff
The role will
- Manage, lead, motivate, develop and empower branch employees – thereby retaining a stable team delivering on business goals.
- Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business.
- Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations – thereby ensuring and maintain healthy customer relationship.
- Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard.
- Increase sales by ensuring good customer service, and stock management
- Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures.
- Drive a low-cost business according to company standard by controlling and managing the financial areas of responsibility.
- Ensure administrative duties within the store are in accordance with company guidelines. (NCA & FAIS)
- Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legalisations.
- People Management – training, mentoring, coaching and management of team members.
Job Type: Full-time
Ability to commute/relocate:
- Mdantsane, Eastern Cape: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have a valid driver license?
- What is your salary expectation?
- Do you have an criminal convictions or offenses?
Education:
- High School (matric) (Required)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in East London?
Many customer service roles in East London are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted Yesterday
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