Trainee Research Executive
MMR Research Worldwide Ltd
Durban, KwaZulu-Natal
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Job description
Description
Would you like to work with the world’s top food, drink and personal care brands to help them develop incredible new products? Are you looking for a varied, fast paced role in a welcoming environment, that will enable you to be creative and analytical?
We are recruiting for two Graduate Research Executives to join our team based in South Africa!
This opportunity will introduce you to the dynamic world of Consumer Market Research and set you up for an incredibly exciting and dynamic career working with the world’s most famous brands.
Please note: one of these roles will be supporting our team in South Africa, whilst the other will be supporting our team in the UK.
Key Responsibilities
- Helping with project setup, including briefing documents, script checking, quota monitoring, in field presence (when necessary and feasible), and some general admin tasks.
- Liaising with the field team, from project set up to field completion-briefing, during field, protocol and process alignment, quota discussions, product sourcing assistance.
- Helping brief fieldwork agencies for face-to-face research as well as designing the questionnaire or discussion guides, against the clients objectives.
- Analysing data to reveal the story, and then helping to turn this in to insightful and engaging reports.
- Develop skills in client relationship and management, presentation and business development.
- Start getting involved in proposal discussions, with clients and our internal teams as well as assisting with drafting elements of the proposal.
- Researching secondary data to provide commercial and category context for proposals and reports… or scouting the stores or media for relevant nuggets to enhance our learnings.
Skills, Knowledge and Expertise
- Have a university degree.
- Are enthusiastic with a can-do attitude, are naturally curious and have great communication skills (fluent written and spoken English).
- Are proactive and forward thinking.
- Easily able to build relationships and relish working in a team environment. This is not for a lone-worker as you need to be happy developing and growing as part of a team.
- Are nimble and have the ability to be flexible, and to reprioritise tasks based on client requests or shifts in deadlines.
- Keen to learn more about AI and how it can be used in market research.
- Good attention to detail.
- The most important consideration is enthusiasm, interest and passion for people and a strong interest in food and products that you can find in your local supermarket!
A bit about us and our benefits!
We’re MMR Research Worldwide – the global sensory and consumer research experts behind many of the world’s biggest brands in food, drink, personal and household care. From bold new flavours to breakthrough product experiences, we help turn great ideas into products people truly love.
With teams across the UK, US, Asia and Africa, we blend science, creativity and curiosity to shape the future of everyday products. Join us and you’ll be part of a fast-growing, innovative company where your ideas matter and your career can thrive.
It’s our people that make all of this possible.
We are proud of our collaborative culture which is driven by strong leadership and offers industry-leading training and growth opportunities.
At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world! We offer a wide range of core and additional benefits. Competitive salaries, generous holiday allowances, and market-leading training opportunities are standard here. Our vibrant culture, talented team, and focus on employee wellbeing is what makes MMR so special.### About MMR Research
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Found on Indeed · Posted 2 weeks ago · Last checked 2 weeks ago
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What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Durban?
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Found on Indeed · Posted 2 weeks ago
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