Transport Controller

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Transport Controller. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

The primary purpose of the role is to plan, coordinate, and monitor the end-to-end movement of goods and DHL Supply Chain vehicles, from loading through to offloading, to ensure safe, timely, and cost-effective delivery. The role supports operational excellence by ensuring optimal fleet utilization, safeguarding the health and safety of drivers and assets, and maintaining service excellence across the supply chain. This role is responsible for proactive transport planning and expediting, including route optimization, vehicle scheduling, and real-time monitoring of vehicle movements. Any deviations or anomalies are identified and communicated timeously to Planners, Distribution Centres, customers, suppliers, and internal stakeholders. The role is pivotal in supporting the velocity of the business by creating efficient transport plans, coordinating daily transport activities, and leveraging consolidation and routing opportunities to meet service commitments in the most cost-effective manner while continuously improving operational performance.

Key Responsibilities

• Accountable for the end-to-end execution of transport operations, including planning, coordinating, and expediting the movement of goods and fleet assets from loading through to final delivery and collection.
• Ensures optimal utilization of vehicles and drivers through effective route planning, scheduling, and real-time monitoring to meet service commitments, operational excellence, and business velocity requirements.
• Ensures accurate execution and control of transport activities by maintaining complete and accurate transport documentation and system data, including trip sheets, PODs, fuel usage, and Combined Load Registers.
• Proactively identifies, manages, and escalates operational deviations such as delays, breakdowns, non-conformances, and compliance risks, ensuring timely resolution and minimal service disruption.
• Accountable for ensuring full compliance with DHL Supply Chain policies, SOPs, OSHAC, legislative requirements, and health and safety standards.
• Provides clear operational direction and support to drivers and stakeholders, ensures effective communication of instructions, manages incident and accident reporting, supports change initiatives,
• Maintains service continuity during leave periods to consistently deliver safe, efficient, and customer-focused transport operations.

Qualifications

• Matric
• Degree/ Diploma in Logistics/ Transport Management (advantageous)

Experience

• 1-3 years experience in transport/ logistics environment

Skills/Competencies

• Excellent communicator (Verbal & Written)
• Interpersonal skills
• Self-driven – can work independently
• Self-disciplined and organized

Languages

English - verbal and written