Transport Coordinator - DC South Africa

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Typo and, Factorie
• Local and Global career growth - progress your career across our 7 Brands
• Wellness support 24/7 – mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more
• Create meaningful change and make a positive difference in people’s lives

About The Role

To enable the vision, I enable site performance and service to internal and external customers by coordinating the Transport functions necessary to enable deliveries accurately and efficiently for Customer.

• Coordinate outbound deliveries and complete all associated transport administration and operational tasks in line with Group expectations.
• Liaise with 3PL providers and internal stakeholders to communicate delivery updates, manage arrival expectations, and coordinate effective dispatch.
• Monitor vehicle and delivery compliance, identify non-conformances, and communicate findings to relevant stakeholders.
• Update daily and weekly DIFOT reports
• Prepare and collate supporting documentation for claims submissions and maintain the claims tracker.
• Maintain and update the RSA master store list on a monthly basis.
• Update cost centre codes for integration files on a monthly basis.
• Update monthly fuel adjustment report.
• Weekly IBT transfer/insight report by brand, supporting Merch and IBT cost reporting requirements.
• Assist in resolving customs-related issues and shipment queries with DHL and other service providers.
• Provide administrative support to the Freight function, including handling queries, requests, and ad hoc reporting requirements.
• Coordinate and support all New Store and Fixture requests, ensuring effective communication with all relevant stakeholders.
• Run daily reports from the in-house WMS, analyze results, provide feedback, and compile summaries of key findings.
• Prepare agendas and supporting documentation for daily, weekly, and monthly meetings, including identifying opportunities for continuous improvement.
• Maintain the Inbound Report, including checking RIFOT, updating FCL and LCL information, and recording notes relating to delays, storage, stops, and other operational exceptions.
• Support operational projects and perform additional transport and logistics tasks as required.
• Meet the needs of a global retail business by working outside standard operating hours when necessary.
• I follow the COG way and am an ambassador for our Brand and Products.
• I manage my HPAs to deliver the Group strategy, and act within our Frameworks.
• Ensure consistent compliance with all safety policies/procedures, traffic management, incident reporting, and injury management requirements.

Skills Required for the role

• Complete Site Induction and understand how a fast-paced warehouse environment operates
• Well-developed interpersonal and communication skills with ability to use these to effectively in a team environment
• Attention to Detail: analytical with effective problem-solving skills
• Customer focused: able to gain credibility and respect within the business, building strong relationships with internal and external customers and stakeholders.
• Highly organized: Strong prioritization, planning and reporting
• Displays Cotton On Group’s Core Values

Who are we?

A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognize our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

Being You can take you places at the Cotton On Group. Join us and let’s do good things together.

At Cotton On, we are focused on building a culture cantered in belonging, and we are committed to creating workplaces where everyone can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs to fully participate in the recruitment process, please contact us at careersrsa@cottonon.com.au so we may support you in completing the job application process.