Transport & Export and Debtors Coordinator
Grow
Cape Town, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Verity Talent Partners is recruiting on behalf of a well-established SME manufacturing business seeking an organised, detail-driven Transport, Export & Debtors Coordinator to join their team.
This is an excellent opportunity for someone who enjoys variety and thrives in a structured, fast-paced environment. The successful candidate will play a key role in ensuring the smooth coordination of international exports, domestic logistics, statutory compliance and debtors administration, acting as the vital link between Finance and Operations.
Do you have a keen eye for detail and are passionate about process, compliance and customer service, we'd love to hear from you.
Responsibilities:
- Coordinate and track international shipments from dispatch through to delivery.
- Liaise with freight forwarders and transport providers.
- Ensure export schedules and delivery deadlines are achieved.
- Provide regular shipment status updates to internal stakeholders.
- Coordinate pick, pack and dispatch activities for the rebate store.
- Arrange courier collections and deliveries.
- Ensure daily dispatches are completed accurately and on time.
- Prepare and verify export documentation, ensuring full regulatory compliance.
- Maintain accurate physical and electronic records for audit purposes.
- Manage shipment documentation and reporting with exceptional attention to detail.
- Perform debtor reconciliations and prepare monthly age analysis reports.
- Handle storage rebates
- Follow up on outstanding customer accounts.
- Resolve debtor queries professionally and efficiently.
- Assist in maintaining healthy cash flow through effective credit control.
- Monitor freight, courier and transport costs.
- Investigate billing discrepancies and cost variances.
- Assist with supplier negotiations and audit-related queries.
- Maintain logistics and financial reporting records.
- Capture accurate information within ERP and logistics systems.
- Complete weekly reconciliations.
- Identify opportunities to improve efficiency and streamline processes.
What We're Looking For
- 3 years' experience in a combined Export, Logistics and Debtors role.
- Previous experience within a manufacturing environment is essential.
- Solid understanding of export documentation, customs requirements and international freight processes.
- Experience with debtors administration, reconciliations, collections and accounts receivable.
- Working knowledge of ERP systems and logistics platforms.
- Strong Microsoft Excel skills.
- Excellent organisational and time management abilities.
- Comfortable working independently while managing multiple priorities.
- Professional communication skills when dealing with customers, suppliers and freight partners.
Pay: Up to R19 000,00 per month
Application Question(s):
- Experience working with store rebates?
- Debtors book value worked on?
Experience:
- debtor reconciliations: 3 years (Required)
- Coordinating international export shipments : 3 years (Required)
- ERP systems experience (SAP, Syspro): 3 years (Required)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted Yesterday
More customer service and similar jobs in Cape Town
Elev8 Recruitment Services LTD
R25K - R35K/mo