Triton Express: Zone Controller

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.

The position of a Zone Controller has become available at Triton Express in Middelburg.

RESPONSIBILITIES:

Supervising pre-delivery loading procedures by:

• Collecting and sorting waybills according to route requirements
• Checking cargo for damage, shortages and verifies waybill against cargo stickers
• Scanning numbers for delivery and collection lists
• Scanning parcels into trucks for delivery
• Supervising cargo loading, ensuring handling and safety compliance
• Identifying COD's and follow through collections of such COD's
• Liaising with clients as and when required

Monitoring delivery and collection procedures by:

• Conducting bay checks, investigates non-deliveries, completes bay schedule – daily
• Monitoring daily and ad hoc collections and provides collection instructions via radio
• Responding to delivery and collection clears and resolving queries
• Liaising with clients regarding collection / delivery information, data and instructions
• Monitoring vehicle activity using satellite tracking system

Supervising of vehicle debriefing/ offloading procedures by:

• Directing parcel sorting into destination / location area
• Verifying waybills against parcels and stickers
• Scanning parcels into Freightware by waybill and submits to data capturers
• Checking scanning on system
• Checking cargo dimensions and weight on receipt of collections at the depot
• Recording cheques received in Zone File and submits to data captured daily
• Verifying all documents in terms of documents being signed off correctly, and waybill numbers appear correctly

Providing team maintenance by:

• Providing instructions, handling complaints, queries, training team members, counseling and motivating improved performance of team members

REQUIREMENTS:

• Grade 12 minimum (Matric)
• 3 – 4 years in freight / transportation
• Ability to converse in both English / Afrikaans language
• Ability to do arithmetic calculations
• Industry specific experience is not a prerequisite, but would assist
• A basic understanding of a store / warehousing environment
• A good understanding of transportation routing within area of operation
• A good understanding of freight packaging requirements and load distribution
• A basic technical understanding of motor vehicles and general traffic ordinances
• Computer literate – basic understanding of Freight ware or similar management system
• A unendorsed valid driver’s code 10
• Ability to work unsociable hours as and when required in order to meet clients’ needs
• Ability to work under pressure and to meet deadlines
• Ability to communicate on all levels – both internally and externally
• Ability to work unsupervised the majority of the time
• Assertive
• Self-motivated
• Ability to motivate others
• Reliable
• A high degree of integrity required
• Presentable and of a professional manner
• Good time management and administrative skills