Trust Payments Administrator

VACANT POSITION: TRUST PAYMENTS ADMINISTRATOR

Location: Brooklyn, Pretoria

Job Type: Full Time

Salary: Market Related

About the Role:

Subtropico Limited is seeking a reliable, detail-oriented and organised Trust Payments Administrator to support the accurate and timely processing of producer payments and related financial administration.

The successful candidate will be responsible for maintaining accurate financial and administrative records, handling queries, verifying and filing supporting documentation, processing daily transactions, supporting month-end reporting and providing general administrative support to markets and internal stakeholders.

This role requires a high level of accuracy, accountability and confidentiality, together with the ability to work under pressure and meet important processing and reporting deadlines.

Key Responsibilities:

1) Producer Payments & Verification

• Process daily and weekly producer payments on the Freshmark system.
• Verify producer information against delivery notes received from the market before payments are processed.
• Verify banking details of new producers on the ABSA banking platform prior to payment.
• Follow up on producers who have not delivered produce for more than six months before processing payment.
• Upload producer banking details onto the Freshmark system before payment processing.
• Save all banking documentation in the correct folders for recordkeeping and audit purposes.

2) Financial Administration & Recordkeeping

• Upload daily working papers into the correct electronic folders.
• Post daily transactions on the Sage Intacct system accurately and timeously.
• Ensure monthly reports are saved before the 10th of each month.
• Save month-end reports in the correct folders and ensure all accounts balance correctly.
• Maintain accurate filing and administrative systems.

3) Communication & Queries

• Answer incoming calls transferred from the switchboard professionally and efficiently.
• Collect courier parcels from reception sent by markets.
• Respond to all enquiries received via the enquiries email inbox and WhatsApp.
• Handle general administrative tasks and market-related enquiries.

Qualifications & Experience:

Essential

• Grade 12 / Matric qualification.
• Strong attention to detail and accuracy.
• Good organisational and filing skills.
• Ability to work under pressure and meet deadlines.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office and email communication.
• Ability to handle confidential financial information responsibly

Desirable / Advantageous

• Previous administrative or financial administration experience.
• Previous experience working in the market environment.
• Experience working with financial systems such as Freshmark and Sage Intacct.

Key Competencies:

• Accuracy and attention to detail
• Time management
• Accountability
• Administrative efficiency
• Customer service orientation
• Teamwork and communication skills
• Ability to adhere to deadlines

Salary & Benefits:

• Competitive market-related salary.
• Retirement benefits.
• Opportunities for professional development and career growth.
• A collaborative, innovative, and supportive working environment.
• The opportunity to travel throughout South Africa and work closely with producers, markets and the agricultural industry.

To Apply:

Please submit your CV and a cover letter outlining your experience and interest in the role to

recruit@subtropico.co.za .

We look forward to hearing from you!

Applications close on 25 August 2026.

If you have not heard from us two weeks after the application closing date, please assume that your application was unsuccessful.