Vice President 1-Back-End/Voice/ Customer Service-Outbound Customer Service

EXL

Cape Town, Western Cape

R1.5K/moFull-time · Posted 1 weeks ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This role advertises R1.5K/mo.

Job description (preview)

EXL Cape Town, Western Cape, South Africa Principal Accountabilities Ensure seamless transition and flawless service delivery Focus on transition with zero impact on service delivery Focus on efficiencies – leaner, greener, and faster Focus on Process stabilization & sustained delivery Reduce operation costs Make TBP more effective Build effective process management system Maintain FTE headcount Measure Revenue from the BU vs Target Maintain Gross Margin for the BU Monitor Manpower Efficiency I…

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What does this call centre job pay?

This role advertises R1.5K/mo.

Do I need experience for call centre jobs in Cape Town?

Many call centre roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Adzuna · Posted 1 weeks ago