Virtual Assistant

Virtual Assistant (Real Estate & Property Operations)

Employment Type: Part-time, Independent Contractor

Work Model: Remote

Work Hours: US Business Hours alignment

Territory Focus: United States

Role Summary

We are seeking a versatile, detail-oriented Virtual Assistant to join our real estate investment operations team. Operating across residential investment strategies including property acquisitions, fix-and-flips, and long-term portfolio growth, our business relies on seamless execution and consistent communication.

This role is designed to streamline day-to-day operations by managing repetitive administrative tasks, handling inbox traffic, coordinating property project logistics, and providing light multimedia support. Operating as a trusted remote assistant, you will help manage contractor schedules, track material orders, follow up on real estate leads, and keep daily operations running smoothly.

Key Responsibilities

• Administrative & Inbox Management: Monitor, filter, and respond to routine email correspondence, resolving repetitive administrative inquiries to free up executive bandwidth.
• Real Estate Outreach & Lead Follow-Up: Conduct regular follow-ups with prospective contacts, support buyer/seller communication, and assist with issuing property offers to maintain pipeline momentum.
• Contractor & Project Coordination: Remotely monitor project camera feeds, track contractor attendance, manage scheduling, and verify that job-site timelines are consistently met.
• Vendor & Supply Logistics: Oversee advance procurement processes (e.g., ordering windows and renovation supplies 4 weeks prior to installation) and coordinate timely contractor and vendor payments.
• Presentation & Media Support: Prepare polished presentation decks in PowerPoint, assist with basic video editing in CapCut, and brainstorm content ideas for social media channels.

Required Skills & Qualifications

• Real Estate Industry Familiarity: Prior experience supporting real estate investors, property management, or residential construction/renovation operations.
• Software & Tool Proficiency: Proficient with presentation software (Microsoft PowerPoint) and basic video editing applications (CapCut), alongside standard email/calendar management platforms.
• Communication Mastery: Excellent written and verbal English communication skills, with professional phone etiquette for outreach calls and client/contractor interactions.
• Proactive Logistics & Organization: Exceptional organizational abilities, capable of tracking project schedules, ordering materials well in advance, and prioritizing daily administrative tasks independently.
• Technical Readiness: Professional home office setup equipped with a high-speed, stable internet connection, a quiet environment for calls, and reliable computer hardware.

Success Metrics (KPIs)

• Administrative Turnaround Time: Timely processing and resolution of daily inbox communications and administrative requests.
• Project & Supply Lead Time: Zero project delays caused by late vendor orders or unmonitored contractor schedules.
• Lead Follow-Up Consistency: Maintaining steady, documented communication touches with real estate leads and external partners.
• Presentation & Asset Quality: Delivering accurate, well-formatted presentation decks and media clips with minimal oversight required.