Waiter
nan
Other, North West
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
La Joya Lodge and Spa (Pty) Ltd is seeking a professional and seasoned Waiter with strong communication skills, keen attention to detail, the ability to work well under pressure and a friendly, professional attitude.
La Joya Lodge and Spa (Pty) Ltd offers a unique blend of luxury, comfort, and world-class service, renowned for beautiful food, exceptional service and memorable guest experience.
Guest Experience and Service
· Welcome every Guest with warmth, professionalism and with genuine enthusiasm.
· Guide Guests through the menu, confidently offering recommendations and sharing knowledge about our food and beverages.
· Tale accurate food and beverage orders and ensure they are communicated clearly to the kitchen and bar teams.
· Deliver orders promptly and professionally, ensuring every dish and drink reaches the correct Guest.
· Anticipate Guest needs and create thoughtful moments throughout the dining experience.
· Present bills and process payments accurately and efficiently
Service Excellence
· Ensure tables are beautifully presented, clean and set according to our brand standards.
· Clear, reset and prepare tables efficiently for incoming guests.
· Maintain a clean, organised and welcoming dining environment throughout service.
Teamwork, Culture, Brand Standards, Health and Safety Compliance
· Work closely with the Kitchen, Bar and Front-of House Teams to deliver seamless service
· Contribute positively to a culture built on teamwork, respect and generosity
· Maintain a strong understanding of our menus, products and service philosophy
· Consistently uphold grooming, uniform and personal presentation standards
· Adhere to HACCP procedures and Company Standards
Desired Experience and Qualifications
· At least 2 years’ experience as a Waiter in a 5-star Hotel environment
· Matric
· Hospitality qualification advantageous
· Proficiency in Plus Point
· Experience in menu and food pairing
· Knowledge of cocktails, wines and other beverages advantageous
· Professional, well-groomed appearance
· Excellent communication, interpersonal and conflict resolution skills
· Strong attention to detail and commitment to delivering exceptional service.
· Flexibility to work weekends, public holidays and varied shifts
· Ability to process payments accurately and upsell menu items with confidence
If you meet the required desired experience and qualifications and you enjoy creating memorable moments, thrives in a vibrant environment and believe that great hospitality is found in the smallest details we would love to hear from you.
Please send your resume with your supporting documentation to: hr@la-joya.co.za by no later than 31 August 2026
Should you have not received a response within 14 days, please consider your application as having been unsuccessful.
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday