Wardhostess Northern Cape (HC)

About Us

Fedics in search for a Wardhostess who works individually on patient wards. The hostess will serve breakfast, lunch, supper and snacks in a very busy, fast paced environment.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Ensure patients have access to fresh ice water at all times. Keep hot beverage urns filled, operational, and switched on throughout service hours. Serve tea, coffee, and approved snack alternatives to patients as required. Accurately complete menu cards according to each patient's meal preferences. Return completed menu cards to the kitchen promptly to facilitate meal preparation. Update patient diet lists prior to each meal service. Communicate any dietary changes or special requirements immediately to the relevant personnel. Transport meal trolleys between the kitchen and wards in a safe, orderly, and timely manner, and return them after meal service. Verify that all meal trays are complete before loading them onto trolleys and before serving them to patients. Incomplete trays are not acceptable. Serve patient meals on trays and remove trays promptly once meals have been consumed. Ensure all cutlery is washed, cleaned, and accounted for after each meal service. Serve cutlery in designated cutlery bags at all times. Maintain responsibility and control of ward cutlery, ensuring it is securely stored when not in use. Keep the ward kitchen clean, organised, and hygienic at all times. Remove used trays immediately after meals and return them to the Fedics kitchen. Maintain a professional appearance at all times, including wearing the prescribed uniform and adhering to Fedics grooming and presentation standards. Provide additional services to private patients, including: Delivery of their preferred daily newspaper. Refreshments for visiting immediate family members. A Healthwise chocolate served with evening tea or coffee. Access to order meals from the à la carte menu. Adhere to all hospital, client, and Fedics service standards, hygiene requirements, and food safety procedures.### Skills and Competencies

Skills and Competencies:

• Ability To Work in a pressurised environment
• Good Communication Skills at all Levels
• Knowledge of Fedics Hygiene & Quality Standards
• Well Presented, Neat & Professional Image
• Motivated self – starter
• Able to operate with little Supervision
• Flexible in terms of Working Hours – weekends/ public holidays (7 day operation)

Qualifications

Qualifications:

• Matric
• Previous experience in a hospital environment would be be Advantageous.