Wardhostess - Northern Cape - Healthwise

About Us

Fedics in search for a Wardhostess who works individually on patient wards. The hostess will serve breakfast, lunch, supper and snacks in a very busy, fast paced environment.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Duties & Responsibilities:

• Ensure that patients have ice water at all times
• Urns to be full at all times and turned on
• Serve patients with tea/coffee and alternative snacks
• Menu cards to be filled in correctly with choice of patient
• Menu cards to be returned to kitchen as soon as possible
• Diet list to be updated before meals
• Diet alterations should be brought to attention immediately
• Trolley’s to be taken from kitchen to wards, orderly and returned after serving patients with meals
• Check trays are complete before placing in trolley and before setting in front of patient. Incomplete trays are unacceptable!
• Patients meals are served on trays but trays are to be removed immediately after patient has eaten
• Cutlery must be washed after every meal. Strict controls to be kept by ward hostess
• Cutlery always served in cutlery bags
• You are responsible for cutlery used in the ward & this is to be locked away when not in use. The cutlery is your own responsibility
• The ward kitchen must be neat and tidy at all times. No trays are to be left in ward kitchen after meal has been eaten - bring immediately to fedics kitchen
• Ward hostess’ are to be neat, clean & tidy at all times. Must always be in full uniform and up to fedics standard
• Private patients will receive in addition: o the morning news paper of their choice o refreshment for direct family member visiting o receive Healthwise chocolate with evening tea or coffee o be able to order meal from a la carte menu

Skills and Competencies

Skills and Competencies:

• Ability To Work in a pressurised environment
• Good Communication Skills at all Levels
• Knowledge of Fedics Hygiene & Quality Standards
• Well Presented, Neat & Professional Image
• Motivated self – starter
• Able to operate with little Supervision
• Flexible in terms of Working Hours – weekends/ public holidays (7 day operation)

Qualifications

Qualifications:

• Matric
• Previous experience in a hospital environment would be be Advantageous.