Warehouse Administrator (GRA)

Be An Essential Part Of Everyday Life DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of General Worker. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Vacancy Warehouse Administrator (GRA) Role Outline To ensure accurate receiving, inspection, processing, and control of inbound and returned stock within the GRA area, supporting inventory accuracy, product integrity, and efficient warehouse operations.

Key Responsibilities

• Manage: Outstanding PODs
• Process returns transaction in QAD-AS1.
• Verify quantities eligible for customer credit.
• Maintain Customer Return Site
• Ensure Customer queries are attended to and resolved
• Ensure TSP Transfers are received and credit processed on QAD-AS1.
• Support POD Clerk and Inventory when required
• GRA Operations & Stock Flow
• Manage and coordinate the inflow and outflow of stock within the GRA area
• Verify and release: Good stock from GRA back to warehouse and Reworked stock for reintegration
• Ensure all stock movements are accurately checked and recorded

Inventory Control & Accuracy

Maintain accurate inventory stock balances

Resolve all stock issues to ensure completion of checking processes

Inspect stock integrity and ensure system alignment

Create STOs (Stock Transfer Orders) for TSP returns from depots

Returns, POD & Administration

Administer principals’ stock, including Receiving and verification of goods and System processing and issue resolution

Manage: Outstanding PODs (Proof of Delivery) and POD processing and credit notes

Batch submissions to third-party data managers

Process returns documentation: Returns to suppliers, Donation sand safe disposal approvals and manage special collection

order returns to hubs

Stock Handling & Quality Control

Perform: De-stacking, labelling, and sorting of products and Identification and removal of damaged stock

Minimize damages through proper handling practices and Sort and collate damages daily

Ensure product safety, quality, and integrity are not compromised

Housekeeping, Hygiene & Safety

Maintain high standards of: Housekeeping, Hygiene Safety within the GRA area and ensure daily cleaning and compliance

checks

Adhere to SHE (Safety, Health& Environment) standards and best practices and Report unsafe conditions or behaviours

impacting product integrity

Stock Counts & Operational Support

Participate in: Warehouse stock counts and Monthly inventory counts

Support operations across other areas when required and contribute to overall warehouse productivity and efficiency

SOP Compliance & Governance

Perform all duties according to Standard Operating Procedures (SOPs)

Ensure compliance with: Company policies and Warehouse operational standards

Report all issues, discrepancies, and risks to Supervisors/Controllers

Teamwork & Communication

Work effectively within a team environment

Communicate clearly with: Supervisors, Controllers, and Operational teams

Contribute to a productive and collaborative workplace

Performance & Work Ethic

Complete all tasks accurately and within deadlines

Work under pressure in a fast-paced environment

Demonstrate: Attention to detail, Integrity and ethical behavior and Pride in work quality

Take On Additional Duties And Responsibilities As Required Support and participate in change initiatives

Identify process improvement opportunities and actively seek feedback and develop skills

Take responsibility for personal growth and performance

PDHL Core Competencies & Skills.

• Maintains effective relationships with customers
• Develops / Delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
• Gains management / colleague support to meet customer needs
• Ensures strategies / plans are aligned and reflect others views
• Develops strategies / plans aligned to broader organizational strategy
• Communicates strategy
• Establishes clear, challenging and achievable objectives
• Aligns resources and the organization within own area of responsibility to achieve objectives
• Regularly reviews and communicates progress against objectives and adjusts as needed
• Champions continuous improvement and innovation
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
• Provides candid / regular feedback
• Supports the development of others
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development

Skills/Experience

• Computer literacy
• Communication skills
• Ability to work within a rapidly changing environment
• Computer literacy (WMS / ERP systems)
• Strong attention to detail and accuracy
• Good written and verbal communication skills
• Problem-solving ability
• Ability to work under pressure and meet deadlines
• Adaptability in a rapidly changing environment
• Strong teamwork and interpersonal skills
• Deadline driven
• 1 - 2 years Logistics / Warehousing experience
• Achieve work targets and is willing to take on additional roles / responsibilities
• Reaching daily target
• Ability to work under pressure

Qualifications Matric

Languages English - verbal and written.