Warehouse Operations Manager

Position Summary

The Warehouse Operations Manager will take full operational ownership of our new 145 sqm fulfillment hub. This is a hands-on, high-responsibility role requiring an organized, trustworthy individual to manage daily opening/closing procedures, maintain strict inventory oversight across multiple e-commerce channels (Takealot, Makro, Amazon, Shopify), and keep fulfillment speeds exceptionally high.

Key Responsibilities

• Facility Security & Opening Duties: Complete daily key-holder duties, including unlocking the facility every morning, executing security checks, and locking down/arming the facility every evening.
• Merchandise & Inventory Oversight: Maintain absolute stock accuracy using asset management software (Sage Cloud); log inbound supplier lines, verify stock counts, and prevent shrinkage or inventory deficits.
• Multi-Channel Order Processing: Access backend vendor portals daily, specifically managing the processing of Makro marketplace orders, generating accurate shipping waybills, and handing them over to the associate for prompt packing.
• Fulfillment & Operational Support: Step onto the floor to actively assist the fulfillment associate with high-volume picking and packing lines during peak periods to ensure zero dispatch backlogs.
• General Management: Oversee the day-to-day workflow of the warehouse floor, manage localized supplier drop-offs, coordinate driver handovers, and maintain overall facility standards.

Candidate Requirements

• Previous experience in retail logistics, e-commerce fulfillment, or warehouse management.
• High level of tech-literacy (comfortable navigating vendor portals like Makro, Takealot, and inventory systems).
• Demonstrated reliability and absolute integrity (sober habits, clear criminal record for key-holder status).
• Strong organizational and problem-solving skills.

Pay: R15 000,00 - R32 000,00 per month

Work Location: In person