Warehouse Operations Supervisor

We are looking for:

We're looking for a hands-on Warehouse Operations Supervisor who thrives in a fast-paced environment and has a passion for leading people, improving processes, and delivering operational excellence.

Knowledge and abilities:

Strong leadership and people management skills.

Excellent planning, organisation, and time management.

Knowledge of warehouse operations, inventory control, and logistics.

Understanding of health and safety (OHS) requirements.

Problem-solving and decision-making ability.

Strong communication and interpersonal skills.

Ability to coach, mentor, and develop employees.

High attention to detail and accuracy.

Ability to work under pressure and meet operational deadlines.

Responsibilities

• Lead, supervise, and motivate the warehouse team to achieve daily operational targets.
• Coordinate staff scheduling, workload allocation, and productivity.
• Train, coach, and develop warehouse employees to ensure competency and compliance with SOPs.
• Ensure compliance with health, safety, quality, and company policies.
• Oversee receiving, storage, inventory control, picking, packing, and dispatch operations.
• Monitor stock accuracy, conduct cycle counts, and ensure FIFO principles are followed.
• Coordinate deliveries, transport, and customer order fulfilment.
• Analyse warehouse performance, identify process improvements, and implement corrective actions.
• Prepare operational reports and communicate performance and operational issues to management.
• Foster a positive team culture through effective communication and leadership.

Boxes to tick

• National Senior Certificate or equivalent to NQF 4.
• Bachelor’s degree or diploma in Warehouse or Supply Chain Management.
• Computer literacy and experience with warehouse management systems (ERP/WMS).
• Minimum of 5 years’ experience in a warehouse environment, with at least 3 years of proven experience coordinating warehouse operations.
• Valid RSA driver’s license with own transport.