Warehouse Supervisor

Role Purpose

The purpose of this role is to oversee daily warehouse operations, ensuring efficient inventory management, order

fulfilment, and a safe working environment while leading and motivating the warehouse team

Reporting structure

• Group Logistics Manager
• Distribution Centre Manager
• Assistant Distribution Centre Manager
• Warehouse Operations Nightshift Manager
• Warehouse Supervisors

Primary Objectives:

• Implement and Overseeing enforce quality control measures to ensure that products are handled, stored, and shipped in accordance with established standards
• Coordinate with other departments, such as logistics and inventory management, to ensure that customer orders are processed and shipped on time
• Enforcing safety regulations, conducting regular safety inspections, and promoting a culture of safety awareness among warehouse staff
• Ensure that all pick notes from the section are picked and processed accurately and on time
• Ensure urgent customer requirements are prioritised accordingly
• Ensure that stock destined for the section is put away accurately and on time.
• Conduct daily checks to ensure that the racking and stacking of products is done in compliance with the agreed processes and procedures
• Conduct daily checks on the WMS dashboards, monitoring that stock is handled correctly, in terms of the process flow and allocated roles
• Arrange that machine operators receive the required training to operate equipment
• Escalate operational issues and implement corrective actions to minimise disruptions.
• Produce and communicate operational reports and shift handovers.
• Support continuous improvement initiatives to enhance warehouse efficiency and service levels.

1. Communication

• Represent the company in all forms of communication, maintaining good working relationships and networks with internal and external stakeholders, external suppliers, and clients
• Respond to and follow up on all enquiries by email, telephone and personal visits as required
• Responsibility for building and maintaining positive relationships with internal and external stakeholders
• Demonstrate a strong customer service focus and quality communication and output in all interactions with key stakeholders and external contacts

2. Team Leadership

• Supervise and lead the warehouse team
• Assign tasks and ensure team members work efficiently
• Schedule and coordinate daily tasks
• Provide guidance and training to warehouse staff

3. Inventory Control

• Oversee receiving, storing, and organising inventory
• Implement and enforce inventory control procedures
• Conduct regular stock audits and cycle counts
• Implement systems for tracking and managing inventory levels

4. Order Fulfilment

• Supervise the picking, packing, and shipping of orders
• Ensure orders are processed accurately and on time
• Review and optimize order fulfilment processes
• Monitor order picking accuracy

5.Warehouse Organisation

• Ensure a clean and organised warehouse environment
• Optimise warehouse layout for maximum efficiency
• Implement efficient shelving and storage systems
• Conduct regular warehouse inspections

6.Safety and Compliance

• Enforce safety regulations and standards
• Conduct regular safety training sessions
• Perform safety audits and inspections
• Address and resolve safety concerns promptly

Minimum experience and competency requirements:

• 3 years tertiary qualification in Supply Chain / Operations/Logistics National Diploma /Degree will be advantageous
• 3-4 years’ experience in a warehouse environment, managing teams
• Managing a WMS controlled environment
• JDA & K8 knowledge will be advantageous
• Drivers Licence

Attributes

• Being innovative and taking initiative.
• Strategic thinking
• Strong problem-solving skills
• Ability to work autonomously.
• Excellent attention to detail and strong business acumen
• Ability to multitask.
• Building good, strong relationships

Should you have the necessary skill set, attach a brief CV to: **[email protected] -**REF: Warehouse

Supervisor - Nightshift – M5635 must be qouted in subject of the e-email.

All internal applicants are required to complete an IVAF form signed by line manager prior to submitting application.

Work Location: In person