Warehouse Supervisor (Wholesale Outbound)

Listing reference: 026285 Listing status: Online Apply by: 3 September 2026

Position summary

Industry: Pharmaceutical Sector Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a Warehouse Supervisors (Dispatch) t to work for United Pharmaceutical Distributors (UPD). The role will be based at the Cape Town branch and will report to the Department Manager. The Dispatch Supervisor must be willing to work shifts as per operational requirements.

Job description

Job Purpose:

• Responsible for the effective and accurate management and control of Inventory, receiving, assembly and mostly dispatching of stock within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.

Job Objectives:

• Effective supervision and control of the picking, checking, packing and dispatch functions
• Adherence to compliance, SOP's and company policies (SHEQ, QA)
• Productivity management - Capacity management, order processing cycle time, manning utilization, unplanned downtime
• Equipment up-time and maintenance - Asset inspections and reports are performed as required
• Reporting on daily performance and Order status
• Daily/Weekly/Monthly management reports
• Attainment of daily operational targets
• Order processing within required turnaround times. (Transfers and sales orders)
• Conduct and supervise cycle counting and bin check process
• Return stock to vendor / claims generated by operations
• Inventory and Receiving departments for both Wholesale and Distribution
• Housekeeping
• Management of quality and output levels
• Performance management of staff, staff training and discipline
• Set targets and deadlines for direct reports
• Assistance of stock counts within FMCG, PDC and Distribution
• Control and resolution of order disputes / claims internally and externally
• Manage staff compliment for overtime when required
• Overseeing the fleet when applicable
• The Dispatch Supervisor must be willing to work shifts as per operational requirements

Minimum requirements

Experience and Education:

• Matric/NQF Level 4 (Essential)
• Relevant Tertiary Qualifications (Advantageous)
• Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level
• 5 years experience in management

Job related knowledge and skills:

• Computer skills on MS Office (Word and Excel)
• ERP/WMS Systems understanding
• Financial background- Budget

Competencies required:

• Communicate effectively at all levels
• Excellent negotiating skills
• Strong planning and co-coordinating skills
• Ability to work in a team and independently
• Ability to work under pressure / time deadlines
• Honesty and integrity
• Attention to detail
• Excellent Time Management Skills