Warranty Clerk / Receptionist

Purpose of the position
- Receiving and reviewing warranty claims to determine validity and compliance with company policies and warranty terms.
- Processing claims efficiently, including entering data into computer systems and maintaining accurate records.
- Communicating with customers, suppliers, and technicians to resolve issues and provide updates on claim status.
- See claims through up to resolved status.
- Assisting with other administrative duties
- Professional answering and routing of calls on switchboard
- Reporting and following up on all faulty telephone lines and speed points.
- Receiving and receipting monies from workshop and parts customers
- Responsible for all floats. Preparation of daily cash ups and banking.

Requirements
- Automotive experience needed
- Minimum of Grade 12
- Computer Literate in MS Office
- Work long hours
- Preferably immediately available but not a requirement

Job Types: Full-time, Permanent

Education:

• High School (matric) (Required)

Experience:

• Microsoft Office: 3 years (Required)
• Motor Dealer: 2 years (Required)
• Warranty: 2 years (Required)

License/Certification:

• Drivers Licence and own reliable transport (Required)

Work Location: In person