Website and CRM Specialists
Platinum Engineering Specialists
Sandton, Gauteng
Sales roles range from in-store assistants and promoters to field reps and consultants, often paying commission on top of a basic salary.
This listing does not state a salary. As a guide, sales roles in South Africa typically pay R6 000 to R25 000 a month (indicative).
Job description
Website and CRM Specialist Vacancy
Directors: HL Greenstein (Chairman); R Van Rensburg (Managing Director); A Jordaan (Financial Director); SA Thwala (Director)Tuning Fork (Pty) Ltd,
Registration Number 2010/001048/07S.A. Distributors of Yamaha Motorcycles, Marine Products, Power Products, Golf Cars, Parts & Accessories, Musical
Instruments and Audio-Visual Products
A vacancy has arisen for a Website & CRM Specialist reporting to the Head of Customer Experience. The vacancy is open to internal staff and external candidates with immediate effect.
Position Overview: The Website and CRM Specialist is responsible for managing, maintaining, and optimising the organisation's website and Customer Relationship Management (CRM) platform to deliver an exceptional digital customer experience, support marketing and sales initiatives, and drive customer engagement, lead generation, and business growth. This role ensures that digital platforms are secure, user-friendly, data-driven, and aligned with the organisation's brand, customer journey, and strategic objectives.
Job Description:
Website Management
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Manage the day-to-day administration, maintenance, and functionality of the company website.
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Ensure website availability, security, performance, and content accuracy.
Website Content Management
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Update website content, landing pages, banners, blogs, product information, and multimedia content in line with marketing requirements.
Website Optimisation
- Monitor website performance and implement improvements to user experience (UX), user interface (UI), page speed, accessibility, and mobile responsiveness.
Search Engine Optimisation (SEO)
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Implement and maintain SEO best practices, including keyword optimisation, metadata, technical SEO, and content optimisation.
CRM Administration
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Manage the CRM platform, including user administration, customer records, workflows, permissions, and system configuration.
CRM Data Management
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Ensure customer data quality through regular cleansing, validation, deduplication, segmentation, and compliance with data governance standards.
CRM Campaign Support
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Configure and execute email marketing campaigns, customer journeys, lead nurturing workflows, and automated communications within the CRM platform.
Minimum Requirements:
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Bachelor's Degree or National Diploma in Digital Marketing, Information Systems, Information Technology, Computer Science, Marketing, or a related field with Accounting and Mathematics
Minimum Experience:
3–5 years' experience in website administration, CRM management, digital marketing, or a related role.
Competencies:
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Time management and effective communication
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Exceptional organization skills
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Strong problem-solving skills
Experience:
- Website and CRM Specialist : 5 years (Required)
Work Location: In person
Good to know
What does this sales job pay?
This listing does not state a salary. As a guide, sales roles in South Africa typically pay R6 000 to R25 000 a month (indicative).
Do I need experience for sales jobs in Sandton?
This sales role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
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