Wellness Advisor
Clicks Group Limited
Eastern Cape
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Job description
Listing reference: 027016 Listing status: Online Apply by: 5 October 2026
Position summary
Industry: Wholesale & Retail Trade Job category: Other: Health, Fitness, Medical and Optometry Location: Amatole Contract: Permanent Remuneration: Market Related EE position: Yes
About our company
Clicks Group
Introduction
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.
Job description
Job Objectives:
- To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
- To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
- To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
- To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
- To prevent wastage in own area by adhering to stock rotation principles.
- To prevent stock losses by following all risk management policies and principles.
- To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
- To assist in product merchandising by following the merchandising guidelines and procedures.
- To adhere to all store standard operating procedures.
- To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
Minimum requirements
Job Knowledge:
- Essential: Basic health, fitness and supplements product knowledge
- Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)
Job Related Skills:
- Essential: Good communication and interaction skills
- Essential: Customer and service orientation
- Essential: Selling skills
- Essential: Merchandising skills
- Desirable: Basic computer literacy
Job Experience:
- Essential: At least 1 year related experience
- Essential: Experience working with sports nutrition and vitamin related products
- Essential: Selling skills; customer related training
Education:
- Essential: Matric (50% pure/ 50% lit)
- Essential: English 50%
- Essential: Pass in Life Science/Physics
- Desirable: Sports / fitness / nutrition qualification
Competencies Essential
- Relating and Networking
- Persuading and Influencing
- Following Instructions and Procedures
- Delivering Results and Meeting Customer Expectations
- Presenting and Communicating Information
- Achieving Personal Work Goals and Objectives
Desirable
- Coping with Pressures and Setbacks
- Adapting and Responding to Change
- Adhering to Principles and Values
- Planning and Organising
- Working with People
Contractual hours:
- 27 - 40hrs
Kindly note only applicants who meet the minimum requirements will be contacted. We also encourage people with disabilities to apply.
Found on Indeed · Posted 2 weeks ago · Last checked 5 days ago
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Found on Indeed · Posted 2 weeks ago