Live · posted 2 weeks agoFull-time

Wellness Advisor

Clicks Group Limited

Pretoria, Gauteng

Salary not listed

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

Job description

Listing reference: 026706 Listing status: Online Apply by: 23 September 2026

Position summary

Industry: Wholesale & Retail Trade Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Pretoria Contract: Permanent Remuneration: Market related EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job description

Job Objectives:

To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
To prevent wastage in own area by adhering to stock rotation principles.
To prevent stock losses by following all risk management policies and principles.
To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
To implement product merchandising by following the merchandising guidelines and procedures.
To adhere to all store standard operating procedures.
To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

Desirable: Basic health, fitness and supplements product knowledge
Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills:

Essential: Good communication and interaction skills
Customer and service orientation
Selling skills
Merchandising skills
Desirable:
Basic computer literacy

Competencies:

Essential:

Relating and Networking
Persuading and Influencing
Delivering Results and Meeting Customer Expectations

Desirable:

Following Instructions and Procedures
Presenting and Communicating Information
Achieving Personal Work Goals and Objectives

Minimum requirements

Experience: Essential:

At least 1 year related experience
Selling skills; customer related training

Desirable:

Experience working with sports nutrition and vitamin related products

Education:

Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)
Desirable: Sports / fitness / nutrition qualification

Kindly note only applicants who meet the minimum requirements will be contacted. We also encourage people with disabilities to apply.

Found on Indeed · Posted 2 weeks ago · Last checked 1 weeks ago

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Pretoria?

Many customer service roles in Pretoria are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 2 weeks ago