Wine Steward

Because the perfect wine doesn't just accompany a meal, it elevates the entire dining experience.

At The President Hotel, every dining experience is an opportunity to create lasting memories. From recommending the perfect wine pairing to sharing knowledge with confidence and passion, our Wine Steward plays an important role in delivering exceptional hospitality. As we continue our journey toward luxury, we are looking for a knowledgeable and service-driven Wine Steward who is passionate about wine, guest engagement, and creating memorable dining experiences.

If you enjoy connecting with guests, have a strong appreciation for wine and food pairing, and thrive in a fast-paced hospitality environment, this role is for you.

Minimum Requirements

Matric Certificate (Grade 12)

WSET Level 2, Cape Wine Academy qualification, or equivalent wine qualification (advantageous)

Minimum 2 years' experience as a Wine Steward, Sommelier Assistant, or within a premium Food & Beverage environment

Strong knowledge of South African wines, international wine styles, and food pairing principles

Previous experience within a 4-star or 5-star hotel, luxury restaurant, or fine dining environment preferred

Strong communication and guest engagement skills

Experience using Micros Simphony or similar POS system advantageous

Excellent sales, upselling, and customer service skills

Ability to work evenings, weekends, and public holidays

Professional grooming and presentation

CV must be fully updated prior to submission

What You'll Be Doing

Recommending wines that complement guests' dining experiences and personal preferences

Assisting guests with wine selections while sharing knowledge confidently and professionally

Promoting the hotel's wine programme through thoughtful upselling and personalised recommendations

Serving wine according to established service standards

Maintaining wine displays, storage areas, and cellar standards

Monitoring stock levels, assisting with stock counts, and reporting shortages

Ensuring wines are stored, handled, and served at the correct temperatures

Working closely with the Restaurant Managers, Food & Beverage team, and Executive Chef to enhance the guest dining experience

Delivering exceptional guest service while building strong relationships with returning guests

Supporting The President Hotel's journey toward luxury through outstanding wine service and hospitality excellence

Why Join The President Hotel

Be part of Cape Town's Most Loved Hotel

Work in a high-volume, professional hotel environment

Play a key role in our journey toward luxury

Develop your wine knowledge within a premium hospitality environment

Engage with a diverse international hotel guest base

Competitive salary, company contribution to medical and pension and great team culture