Work Management Platform Lead

Ovations Technologies

Cape Town, Western Cape

Salary not listedFull-time · Posted 2 weeks ago

Administrative and clerical roles handle the day-to-day paperwork, scheduling and record-keeping that keep SA businesses running, and are a popular path for matriculants with strong organisation skills.

This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).

Job description

**Contract Duration:**12 Months
Location: Capetown - Hybrid
Industry: Retail

We are hiring a Work Management Platform Lead to serve as the enterprise technical authority for our work management ecosystem. This hands-on role is responsible for driving platform strategy, architecture, governance, integrations, and continuous improvement across tools like Jira and Target process.

Note: This is a hands-on technical architecture and engineering leadership role, not a Scrum Master, Agile Coach, or people management position.

Key Responsibilities

Platform Ownership & Strategy: Define roadmaps, operating principles, security standards, and governance frameworks for enterprise work management tools.
Information Architecture: Design enterprise taxonomies, hierarchies, custom workflows, and traceability models mapped to business operating models.
Integrations & Automation: Build and govern API/webhook integrations across DevOps, ITSM, reporting, and compliance tools to reduce manual overhead.
Reporting & Telemetry: Build end-to-end delivery visibility, flow metrics (lead/cycle time, throughput), and executive dashboards aligned to strategic goals.
Technical Leadership: Guide platform administrators, lead release cycles, establish configuration standards, and consult across cross-functional teams.

Minimum Requirements

Experience & Technical Skills

7+ years configuring and architecting enterprise work management systems (Jira Cloud/Data Centre, IBM Target process, or equivalent).
Integration Expertise: Proven experience with REST APIs, webhooks, data synchronization, and automated workflow design.
Data & Architecture Design: Strong experience with security models, complex hierarchy design, data modelling, and reporting frameworks.
Large Enterprise Background: Demonstrated history of driving platform governance and integrations across complex enterprise environments.

Practical Knowledge

Strong alignment with Agile, Scrum, Kanban, Lean, and SAFe frameworks.
Understanding of portfolio management, delivery telemetry, and platform operating models.

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This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).

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Found on Indeed · Posted 2 weeks ago