Workshop Foreman

Description

• Maintains an accurate and updated database of all vehicles in the fleet and manages the scheduling of routine services and maintenance / repairs of vehicles, equipment and trailers
• Manages, monitors and maintains optimum stock levels of parts, tools and equipment
• Supervises the outputs of the workshop to optimise the maintenance / repair of vehicles / equipment / trailers
• Deals with escalated matters, queries or complaints from clients and vendors
• Monitors the adherence to all safety, health, environment and quality (SHEQ) policies, proced
• Maintains an accurate and updated database of all vehicles in the fleet and manages the scheduling of routine services and maintenance / repairs of vehicles, equipment and trailers
• Manages, monitors and maintains optimum stock levels of parts, tools and equipment
• Supervises the outputs of the workshop to optimise the maintenance / repair of vehicles / equipment / trailers
• Deals with escalated matters, queries or complaints from clients and vendors
• Monitors the adherence to all safety, health, environment and quality (SHEQ) policies, procedures and requirements
• Coordinates and / or approves all roadside assistance requests including the towing of vehicles
• Makes decisions to actively reduce the downtime of vehicles by facilitating and monitoring the turnaround times on approvals and repairs
• Reduces the costs of maintaining vehicles by analysing and evaluating maintenance / repair requirements and applying technical and commercial judgment to make appropriate decisions
• Collaborates closely with the Workshop Manager to discuss and schedule the services and maintenance of vehicles
• Liaises directly with Original Equipment Manufacturers (OEM’s) to coordinate and follow-up on repairs
• Escalates complex / unresolved repairs to the Workshop Manager: Auto
• Obtains additional / comparative quotes when deemed necessary
• Monitors adherence to all service level agreements (SLA’s)
• Initiates any actions required to maintain / improve service levels
• Monitors and tracks all vehicle usage, identifies areas of improvements and makes recommendations thereby contributing to the overall operational efficiencies and improving the fleets’ performance
• Assists with breakdowns of the fleet vehicles
• Monitors that vehicles, equipment and trailers are utilised and maintained according to company policies and procedures
• Conducts monthly inspections of all tools, equipment and stock
• Delegates repairs to technicians fairly and equitably which results in high-quality repairs and services and minimal come backs
• Achieves an average of 80% compliance on both internal and external International Organisation for Standardisation (ISO) audits conducted
• Attends daily / weekly meetings with the client to provide feedback on progress made and the status of repairs and maintenance
• Conducts investigations on all vehicle incidents and accidents and submits reports to Management
• Compiles downtime / breakdown reports on all vehicles
• Assists with toolbox talks to improve processes and create efficiencies in the workshop
• Manages open job cards until vehicles are repaired and job cards are closed
• Keeps abreast of and ensures compliance with government regulations which affect service operations
• Understands and ensures compliance with manufacturer warranties
• Available on weekends and after hours

Requirements

• Red seal Diesel Trade Test Non-negotiable
• Code 14 Driver's License Non-negotiable
• 5 Years experience with truck and trailer maintenance
• Previous experience in a leadership role

Pay: From R26 000,00 per month

Work Location: In person