Workshop Manager (Engineering Workshop) Global Grade 12
Barloworld Equipment
Benoni, Gauteng
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
Job description
Position Outputs
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Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain)
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Use the right procedures, such as succession planning, performance management, learning, and competency development, to advance your group and yourself.
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Staffing and safety of team and environment
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Achievement of team financial targets and Key Performance Indicators (KPI's)
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Effective control of team expenses and Work-in-Progress
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Leading a team to provide efficient Earthmoving Equipment component salvage techniques to meet OEM repair requirements.
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Apply Warranty policies and procedures including warranty decisions and Service Warranty investigations.
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Effective relationship building with external and internal customers, hold regular meetings to resolve issues and queries.
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Ensure outputs of Service Audits are achieved.
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Reporting of team KPI's and prospects. Improve efficiency as you expand your salvage business in line with commercial opportunities.
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Ensure effective self-management and performance ownership.
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Maintain and ensure high focus on safety, quality, and contamination control standards and procedures.
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Control the entire engineering workshop process.
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Update the business on all recent developments and changes that will be advantageous to the company.
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Maintain effective communication between the team and management.
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Proactively communicate with the principal to resolve problems and issues and to build relationships in the future.
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Open relationships conducive to collaborative problem solving.
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Adhoc Service Manager directives
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Apply Barloworld-Equipment leadership philosophy
Qualification, Experience and Competencies
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Grade 12/ Matric
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Qualified turner machinist /auto motive machinist and / or Applicable Engineering Degree
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Minimum 8 years Management experience with a team in running an engineering workshop.
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Good knowledge of engineering principles with focus on earthmoving equipment components.
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Further studies within this field will be an advantage.
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Prior experience in HVOF, ARC spray, CNC
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Sound business communication skills (Negotiation; Presentation, etc.)
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Ability to work independently, under pressure and meeting deadlines.
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Show initiative by thinking creatively.
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High level of computer literacy with focus on Microsoft and engineering programs.
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Financials for non-financial managers
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Exposure to business planning / budgeting processes.
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People management skills and experience
Found on Indeed · Posted 2 months ago · Last checked 4 weeks ago
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Benoni?
Many customer service roles in Benoni are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 2 months ago
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