Browse live customer service jobs in Bloemfontein, Free State. Salaries, top employers and how to apply. Updated regularly.

**Position Title**: Campus Administrator – Reception \& Front\-Office Support

Role Summary: Support the new Bloemfontein campus through efficient administration, professional reception, and excellent stakeholder service.

**Minimum Requirements**:

* Relevant certificate or diploma in Office Administration, Business Administration, or a related field.
* Relevant administration, reception, customer\-service, or front\-office experience.
* Strong communication, organization, and record\-keeping skills.
* Computer literacy, attention to detail, and a professional, dependable approach. Must reside in Bloemfontein.

**Employment** **Details** **\& Application Info**:

* **Type**: Permanent
* **Closing Date**: 15 October 2026
* **Starting Date**: 04 January 2027
* **How to Apply**: Email principal@druafetcollege.co.za with the subject line Campus Administrator – Bloemfontein.

Work Location: In person

Campus Manager

**Requisition Details**
-----------------------


REQ Number: 147541


Closing Date: 04 September 2026


Location: Free State


**Job Family**
--------------


Sales and Service


**Career Stream**
-----------------


Client Service


**Leadership Pipeline**
-----------------------


Manage Self: Technical (MST)


**Job Purpose**
---------------


To uncover, troubleshoot and solve client needs relating to bank systems, processes and technical constraints using digital and technical expertise in order to meet business goals with the intent to exceed client expectations.


**Job Responsibilities**
------------------------


Client Engagement:


* Exceed client expectations by offering the right service and the right solution.
* Build and maintain long\-standing relationships with clients by using digital and technical expertise toresolve escalated client problems.
* Foster mutual trust and confidence through providing expert client service.
* Educate clients and potential clients on how to subscribe and service their account on the Nedbankself\-service platforms.
* Understand client needs through connecting and delivering financial solutions with care.
* Use expertise and relevant insights to solve client needs relating to self\-service, features and digital functionality.

Business Operations:


* Prevent fraud, risks and losses by referring any occurrences outside of mandate or authentication procedure to relevant management.
* Ensures that technical issues relating to cash equipment and devices are resolved by logging calls with the IT help\-desk.
* Assist Client Advisors and Client Support Specialists with complex queries and complaints.
* Manage the daily, weekly and monthly control activities.
* Manage and control branch cash within branch holding limits.
* Ensure the teller function, treasury and ATM's are in a balancing position.
* Manage and control forex cash and travel cards balancing and any takeovers of forex.
* Adhere to metrofiling processes and archiving of documentation.
* Authorise transactions and overrides outside of tellers and forex mandates.
* Manage Document Management Portal and Branch Admin Centre escalations.
* Action ARIBA system requests.
* Ensure branch and treasury cash management through following the correct take\-over guidelines,monitoring teller cash limits, and ordering and sending off of bulk cash.

Risk and Compliance:


* Adhere to Nedbank security, operational and compliance procedures and policies.

Nedbank Goals:


* Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
* Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals.
  
**Essential Qualifications \- NQF Level**
-----------------------------------------


* Advanced Diplomas/National 1st Degrees
**Preferred Qualification**
---------------------------


* NQF Level 5 or 6 qualification in Banking, Finance, Business Administration, or a related field.
**Minimum Experience Level**
----------------------------


* 3 to 6 years' relevant experience in retail banking, client service, cash operations, banking systems, and second\-line problem resolution.
* Foreign banking experience will be advantageous, where applicable.
**Technical / Professional Knowledge**
--------------------------------------


* Customer service principles
* Product Knowledge
* Relevant Nedbank policies and procedures
* Troubleshooting
* Problem solving skills
* Risk And Security Practice
* Governance, Risk and Controls
**Behavioural Competencies**
----------------------------


* Building Customer Loyalty
* Technical/Professional Knowledge and Skills
* Decision Making
* Influencing
* Quality Orientation
* Adaptability
* Managing Work
\-


***Please contact the Nedbank Recruiting Team at \+27 860 555 566***

Service Specialist: PC & SBS

**Job summary:**

Medipost are looking for a Network Consultant. The responsibility of the vacancy of Network Consultant is to install, train and maintain systems and system compliance with customers in the Network. The position in based in Bloemfontein.

* Ability to focus on customer needs and customer service while ensuring that all policies and procedures are met.
* Responsible for the developing and maintaining to ensure that the customer has a high level of system understanding
* Responsible for the swift solution of customer queries and system\-related problems encountered by the customer.
* Provide technical support in\-house and to customers.
* Responsible to promote the correct and efficient use of the system to the customer to increase system and procedure compliance of the customer.
* Conducts themselves and all activities and accountabilities in a manner that is consistent with respect for people values and company policies.
* Plan and manage all installations, trainings and re\-visits to the customer.
* Responsible for training of new customers and the ongoing training to ensure quality and productivity goals are met or exceeded.
* Compliance management.

**MINIMUM REQUIREMENTS:**

**Qualifications**

* Grade 12

**Experience** 

* Computer Literacy
* Administrative experience
* Long distance travelling.

**Ideal**

* Previous training experience
* Previous marketing experience
* Customer service
* IT Experience

**LICENSING \& ACCREDITATION** 

* Valid driver's license

**KEY COMPETENCIES** 

Verbal and written communication skills, listening skills, patience, empathy, conflict resolution, client service orientation, accuracy, interpersonal skills and relationship building skills, able to work under pressure, adaptability, effective time management, detail orientated.

Must be able to train external clients on the in\-house system.

**OTHER SPECIFIC REQUIREMENTS** 

* Adhere to company SOP's within KPA parameters.
* Meet / achieve yearly budgets.
* Willing to sleep out.
* Willing to travel.
* Field orientated (20% office bound and 80% travelling)

**NO CRIMINAL RECORD**

**Application Deadline: 07 September 2026**

Job Type: Full\-time

Pay: R13 000,00 \- R15 000,00 per month

Education:

* High School (matric) (Required)

Experience:

* administration: 1 year (Preferred)
* training : 1 year (Preferred)
* marketing: 1 year (Preferred)

Location:

* Bloemfontein, Free State (Preferred)

Willingness to travel:

* 75% (Required)

Work Location: In person

Network Consultant

Introduction
   

  

 An exciting opportunity is available for a professional, organised, and customer\-focused
 **Customer Liaison Officer** 
 to join a busy automotive environment. The successful candidate will act as the key link between customers, insurers, assessors, and workshop operations, ensuring that customers are kept informed throughout the process.
   

  

 This role is suited to someone who is confident dealing with customers, has excellent communication skills, and can effectively coordinate multiple tasks in a fast\-paced environment.
   

  

 Duties \& Responsibilities
   

  

**Customer Communication**
* Serve as the first point of contact for customers regarding vehicle repairs and repair progress
* Keep customers informed about booking dates, repair progress, delays, parts availability, and vehicle collection arrangements
* Handle customer queries, concerns, and complaints in a professional and empathetic manner
* Follow up with customers after the repair process to ensure customer satisfaction
* Maintain professional and positive relationships with customers throughout the repair process


**Workshop Coordination**
* Liaise daily with workshop technicians, parts departments, and management to obtain accurate repair information
* Provide customers with regular updates regarding the progress of their vehicles
* Coordinate vehicle bookings, inspections, and collection schedules
* Ensure customer records and relevant information are kept up to date
* Assist with coordinating workflow between customers, workshop staff, and other relevant parties


**Insurance \& Administration**
* Communicate with insurance companies, brokers, assessors, and other relevant parties when required
* Assist with insurance\-related communication and administration
* Follow up on outstanding information or approvals where necessary
* Maintain accurate customer and vehicle records
* Assist with general administrative duties related to the repair process


**Customer Experience**
* Ensure customers are treated with care, respect, and professionalism
* Contribute to maintaining a positive customer experience throughout the repair journey
* Identify opportunities to improve customer service processes and standards
* Assist with customer retention and relationship building
* Address customer concerns promptly and professionally


**Working Hours**
* Monday to Friday: 07:30 to 17:00
* Every second Saturday: 08:00 to 13:00


**Minimum Requirements**
* Grade 12 / Matric qualification
* Excellent verbal and written communication skills
* Fluent in English and Afrikaans
* Additional language proficiency will be advantageous
* Strong people skills and telephone etiquette
* Good computer literacy, including Microsoft Office and workshop management systems
* Ability to work effectively in a fast\-paced environment
* Strong organisational and administrative skills
* Previous experience in a customer service, panelbeating, automotive, insurance, or workshop environment will be advantageous
* Familiarity with vehicle repair processes, quotations, insurance claims, or workshop administration will be advantageous
* Experience using TMS/ Audatex / workshop management software would be beneficial


 Package \& Remuneration

Customer Liaison Officer - Bloemfontein

**CAREER OPPORTUNITY**

This career opportunity is available at Santam’s Motor Claims Department (South Region: Western Cape, Eastern Cape, Northern Cape and Free State) for a Motor Claims Service Consultant \- Abuntex who will be based in FNB Building, Bloemfontein**WHAT WILL YOU DO?**

The purpose of this position is to process all the allocated Motor Claims and make them ready for an assessor to be appointed. CSC is the first point of contact for all claims and will be responsible for all queries on motor claim. This will include communication with the client, Intermediary and or Service Provider.**WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?**
* Manage workload and instructions from system through any communication and or documents.
* Work closely with your team
* Required to check completeness and correctness of documents
* Responsible for all actions to get claim assessment ready and the appointment of the assessor
* Contact clients or intermediaries telephonically to obtain outstanding information and provide updates on claim progress.
* Required to follow up on claims to receive digital images and or any documentation necessary for Assessment
* Handle complaints, queries, all interaction with clients, Intermediaries, Service Providers, internal stakeholders, Relationship Managers, Underwriters, either by telephone or by email
* Create services on Claims Center system for rental
* Responsible for arranging, manage rental requests, extensions \& terminations
* Attend to your Review and daily activities on the Claims Center system
**QUALIFICATIONS AND EXPERIENCE**
* Matric
* Fully computer literate (MS Office)
* 2 \- 4 years’ claims experience
* Any previous claims handling, pre\-support and or post support experience is advantageous
* Knowledge of Abuntex, BPM, Claims Center and Codeplex (SPM) will be an advantage
**KNOWLEDGE AND SKILLS**
* Ability to verify and interpret policy and appraisal detail.
* Good communication skills.
* Telephonic skills.
* Ability to handle conflict and negotiate.
* Basic business ethics.
**PERSONAL ATTRIBUTES**
* Problem solving.
* Information Seeking
* Producing creative solutions.
* Adapting to changing circumstances.
* Performing under pressure.
* Deciding \& initiating action.
* Teamwork and cooperation
* Customer Service Orientation
**WHO WE ARE:**

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, andexpanding company, we are committed to transformation and growth. While our headquarters are in SouthAfrica, we are rapidly extending our presence into emerging markets across Africa and Asia.  

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialistbusiness owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitmentto Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clientscan focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe thefreedom to seize every day is worth protecting.  

People drive our business, and we are committed to attracting the best talent, whether for permanent roles orshort\-term opportunities.  

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourageapplications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro\-inclusivity and fostering a workplace where everyone can thrive.  

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance.This is Freedom!

Claims Service Consultant

Dis\-Chem Pharmacies requires an experienced Cashier for their store in Preller Square, Bloemfontein. Support customer service at point of sale while ensuring a world\-class shopping experience. Record customer transactions on the Dis\-Chem operating system according to company policies \& standard operating procedures, with zero tolerance toward inaccuracies \& elimination of fraud risk

 **Essential:**

* Grade 12 / Matric
* A minimum of 6 months’ experience cashier/till operations experience
* Computer literate – MS Office
* Sound numerical skills
* Strong command of the English language
* Basic customer service
* Willing and able to work retail hours

 **Job Description:**

  

* Adhere to Dis\-Chem’s customer service policies and procedures
* Establish a professional relationship with customers
* Report customer complaints and compliments to the Frontline Supervisor, or store management
* Adhere to the customer turnover hourly rate
* Be aware of current sales and promotions
* Ensure colleagues and customers are not exposed to any risk
* Carry out and manage Dis\-Chem 5 star communication principles
* Be responsible for cash flow
* Ensure all line voids and price changes are approved and signed off by the supervisor
* Exchange merchandise for customers and accept returned goods by customers when authorised to do so
* Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis\-Chem
* Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
* Ensure cash is placed in drop safe according to Dis\-Chem’s SOPs
* Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
* Ensure all outgoing stock/items/scripts are scanned and paid for
* Ensure that all money is strictly kept safely and securely inside the till
* Handle daily takings confidentially, and only discuss with management
* Be alert, recognise and report suspicious behaviour to management
* Address queries regarding store merchandise
* Adhere to Dis\-Chem’s security policies and procedures

 **Competencies:**

**Essential:**

* In\-depth knowledge of operating cash registers, and maintaining cash drawers
* Knowledge of processing sales, refunds and payments
* Strong command of English (written and oral)
* Accuracy
* Attention to detail
* Presentable
* Emotional intelligence
* Social awareness
* Accountability
* Problem\-solving
* Analyse basic reports
* Trustworthy and honest
* Time management

 **Advantageous:**

* Third additional language

 **Special conditions of employment:**

* Willing and able to work retail hours
* Reliable transport and/or reside in close proximity to the store
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Cashier - Preller Square, Bloemfontein

We are looking for passionate retail talent to join our store at Aldo Loch Logan.

**KEY RESPONSIBILITIES:**

· Support management in daily store operations

· Deliver excellent customer service and drive sales on the floor

· Assist with supervising staff when senior management is absent

· Handle opening and closing procedures as required

· Assist with stock receiving, replenishment and general store admin

· Maintain strong visual merchandising and store presentation standards

**QUALIFICATION \& REQUIREMENTS:**

· Previous retail experience

· Strong customer\-service and sales ability

· Reliable, responsible and able to handle keyholder duties

· Good communication and teamwork skills

· High attention to detail and ability to work under pressure

· Matric.

**Use email below to apply:** 

https://frontierco.zohorecruit.com/jobs/careers

Job Type: Full\-time

Application Question(s):

* What do you know about the company

Experience:

* Third Key\| Supervisory: 1 year (Required)

Work Location: In person

Third Keyholder | Aldo Loch Logan

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next\-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

**What you will do**
--------------------


At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large.

 **The main purpose of the job is** to produce the required labor hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.

 **Reporting:** This position reports to the Team Leader.

 **Job Objectives:**

  

* Fault\-finding and diagnosis on Volvo Products by interpreting product “under performance” and/or failure.
* Interpret and implement information in Volvo Manual and Service Literature.
* By following directives provided in Workshop Manuals, produce work of Volvo acceptable standards.
* Follow repair, maintenance instructions and specifications as per the manual.
* Ensure excellence in customer service delivery through meticulously following procedures/processes.
* Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
* Follow procedures for breakdown work:
* Liaise with driver before responding to customer breakdowns;
	+ Ensure the correct documentation is in place and accurately completed before submission.
	+ Compliance to ISO 9001 and other Safety standards.
**Who are you?**
----------------


Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

 **Qualification \& Job Experience:**

  

* Matric/N3\.
* Trade Test Certificate \- Qualified Diesel Mechanic.
* 3 years Dealership experience in maintenance and repairs of heavy commercial vehicles.
**Key Competencies**
--------------------

* Ability to read all relevant measuring equipment.
* Knowledge/skills to effect correct repair work.
* Ability to interpret technical manuals and specifications and put into practice.
* Must be able to speak, read and write English.
* Computer literacy.

 *Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.*

 **Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.**

**Application Closing Date: 27 August 2026\.**

  

We value your data privacy and therefore do not accept applications via mail.

 **Who we are and what we believe in**  

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

  

Applying to this job offers you the opportunity to join **Volvo Group**. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

  

At **Volvo Trucks** you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Diesel Technician

* Full\-Time
* Commercial

  

* Botshabelo, ZA / Thabanchu, ZA

* Job Openings
* Field Sales Agent

  

Are you a self starter with a hunger to hunt down your own leads and close deals? Join our Commercial team as a **Field Sales Agent** in **Botshabelo/Thabanchu**, where you'll proactively identify, approach and convert prospective customers into subscribers of our services.



This role is perfect for someone who thrives on ownership and independence, loves being out in the field building relationships, and is motivated by commission earnings tied directly to their own performance.


**What you'll do:**


* Identify and sell to new and existing customers
* Upsell and cross sell where opportunities exist
* Manage the full sales cycle from initial contact through to activation
* Develop, own and continuously refine your own personal sales strategy
* Identify new opportunities such as housing estates, complexes and business parks, and build a targeted approach for each
* Maintain a consistently healthy, well qualified pipeline of leads at every stage of the funnel
* Gather and report market intelligence on competitor activity, pricing and customer sentiment
* Represent Herotel professionally and reflect our values in the assigned area
* Submit accurate, timely weekly activity reports covering prospects contacted, pipeline status, sales closed and planned activity
* Keep CRM records complete and current on a daily basis
* Follow up diligently with warm and unconverted leads within agreed timeframes
* Ensure a smooth, quality handover to installation and after sales teams


**What you'll need:**


* Grade 12
* A valid driver's license and reliable transport for field activity
* A proven track record in outbound sales (minimum one to two years)
* A target driven mindset and the ability to work independently
* Strong interpersonal and communication skills, with the ability to build rapport quickly
* Excellent sales and consultation skills
* Fluency in English and applicable local languages
* Proficiency in MS Office and a willingness to learn CRM systems
* High personal integrity
* Experience selling broadband fibre, LTE or wireless internet products, and existing knowledge of the local coverage area, will count in your favour


**What we offer:**


* Exposure to a dynamic workplace
* A chance to grow your skills through our internal academy
* A friendly, team driven environment
* Group Risk Benefits
* Medical Benefits
* Health and Lifestyle Programmes


**Important Disclaimer:**


* Please ensure that the information you provide in your application is true, accurate, and correct.
* Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel's Employment Equity Plan.
* By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes. For more details on how we handle personal information, please refer to our Privacy Policy on our website.
* If you do not hear from us within 14 days, please consider your application unsuccessful.

Field Sales Agent

JOB OVERVIEW

We are seeking a highly motivated and energetic Sales assistant to join our team, specializing in face\-to\-face sales. In this role, you will engage directly with customers in\-person to promote and sell our products/services, build strong customer relationships, and help meet or exceed sales targets. The ideal candidate is confident, customer\-focused, and thrives in a fast\-paced, people\-oriented environment.

KEY RESPONSIBILITIES

* Present and demonstrate product/service offerings effectively and professionally.
* Understand customer needs and provide tailored solutions to close sales.
* Build and maintain strong relationships with new and existing customers.
* Achieve or exceed daily, weekly, and monthly sales targets.
* Maintain accurate records of customer interactions and sales activity.
* Participate in ongoing training and development to enhance product knowledge and sales techniques.
* Provide excellent customer service and follow\-up to ensure customer satisfaction.
* Represent the company brand positively and professionally in all interactions

REQUIREMENTS

* Strong interpersonal and communication skills.
* Confident, persuasive, and goal\-driven.
* Ability to work independently and as part of a team.
* High energy with a positive attitude.
* Willingness to work flexible hours, including weekends or evenings as needed.

Job Type: Full\-time

Pay: R1 000,00 \- R1 500,00 per week

Work Location: In person

SALES ASSISTANT

**Preference will be given to equity candidates:**  

**Gender \& Group****African Male/White Male/Coloured Male**  

**Job purpose:**
Managing the day\-to\-day operations of the branch, by managing resources and staff, delivering great customer service and growing revenue through sales and collections.  

**Key Accountable Responsibilities:**
Meets monthly set branch loan application sales targets by promoting credit loans and assisting customers.  

**Competency and qualification requirements:*** Certificate/Diploma in Micro Lending Frontline Service (NQF L4\)
* Certificate/Diploma in General Management (NQF L5\) \- Advantage
* 2 years’ experience in Micro Finance
* Valid Driver’s License
* 2 years’ experience in junior management
* Computer literacy at an intermediate level

Branch Manager

****Requisition Details \& Specialist Recruiter Details****
 REQ 147242 \- Twanette Coetser
   

  

 Closing Date \- 21 August 2026
   

  

****Cluster \& Location****
 Personal and Private Banking \- Consumer Channel
   

  

 Preller Square, Bloemfontein, Free State
   

  

****Career Stream****
 Client Service
   

  

****Leadership Pipeline****
 Manage Self: Technical (MST)
   

  

****80 Hour Service Consultant****
**Job Purpose**
 To educate clients on the convenience, security and functionality of digital and self\-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
   

  

****Job Responsibilities****
**Client Engagement**
* Address any concerns relating to the queue flow or digital devices.
* Assist client to download online applications and resolve any log in issues.
* Assist the client to buy value\-added services (e.g. pre\-paid data and airtime) online or through a self\-service device.
* Assist the client to obtain statements, cards and other relevant documentation from self\-service zones.
* Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
* Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
* Educate clients and potential clients on how to subscribe and service their account.
* Educate clients on self\-service, digital functionality and features.
* Facilitate a conversation with the client to assist them to complete their service needs online.
* Identify quality sales leads and enable cross\-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
* Meet, greet, establish and clarify client needs and verify documentation and direct clients.
* Nurture strong, long\-standing client relationships.
* Own the client request end to end and route for alternative intervention if not equipped to service the client.
* Provide knowledgeable client service that fosters mutual trust and confidence.


**Business Operations**
* Accept and service cash transactions over the counter.
* Action control check list applicable to teller, enquiries and foreign functions daily.
* Balance and secure branch stock holding (e.g. cards).
* Control the queuing process and prioritise clients with special needs.
* Destroy old stock (e.g. cards) identified by reports.
* Enable the further processing of inter\-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
* Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
* Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
* Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
* Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
* Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
* Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).


**Risk And Compliance**
* Mitigate risk by controlling counter and drop safe limits according to policy.
* Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.


**Nedbank Goals**
* Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
* Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
* Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
* Improve digital enticement and migration volumes to self\-service devices and online channels.


**Minimum Experience Level**
* 1 \- 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
* 2 \- 3 years in a Customer Service / Client facing role


**Essential Qualifications \- NQF Level**
* Diploma


**Requirements**
* Banking Services (example, Higher Certificate in Banking Services \- NQF5\)
* Matric / Grade 12 / National Senior Certificate
* A FAIS\-approved (listed) qualification (minimum 120 credits required) an advantage


****Technical / Professional Knowledge****
* Customer service principles
* Product Knowledge
* Problem solving skills
* Relationship management
* Nedbank security policies and procedures
* Governance, Risk and Controls
* Forex product


**Behavioural Competencies**
* Building Customer Loyalty
* Earning Trust
* Collaborating
* Managing Work
* Adaptability
* Stress Tolerance
* Continuous Learning


**Please contact the Nedbank Recruiting Team at \+27 860 555 566**

80 Hour Service Consultant

**ROLE PURPOSE**  

To provide front\-desk service and support to the customers \& visitors  

**MAIN OUTPUTS*** Perform front of house operational services including receiving calls, taking of messages, making calls on behalf of employees
* Provide a reception service including receiving visitors and directing them towards endorsed appointments
* Responsible for the booking service of boardrooms and parking
* Taking of minutes during official meetings, typing and circulation thereof
* Receiving and capturing of building audit sheets data and filing thereof
* Ordering, processing \& delivering of required stationary for all employees
* Receiving and sorting of post, and contacting recipient employees for collection
* Regular communication with employees via email regarding office management issues
* Provide and perform administrative functions/support to various business sections
* Assist with administration for project works and special tasks
  

**QUALIFICATIONS AND SKILLS*****The Applicant must meet the following requirements:**** Certificate in Receptionist/Administration/Secretarial
* Matric (Senior Certificate)
* Valid SA Drivers License
* 6 months relevant experience in switchboard operation and/or secretarial capacity
* Administration/Reception/Switchboard training ideally in a customer orientated environment
* MS Word, MS Excel \& MS Outlook
  

**FUNDAMENTAL COMPETENCIES*** Result Oriented
* Attentive To Detail
* Stress Tolerant
* Good Written Communication
* Customer/Client Focused
* Ability To Dealing With Ambiguity
* Interactive Reasoning
* Planning \& Scheduling
* Teamwork \& Partnering
* Relationship Building
* Good Listening Skills
* Excellent Oral Communication

Receptionist

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

  



RESPONSIBILITIES:


* Increase sales by focusing on customer service and world\-class store standards, maintenance of the store image, stock management and promotional implementation
* Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
* Manage cost according to the company low cost culture by driving efficiencies in the store.
* Ensure administrative duties within the store are done according to the company guidelines.
* Leading a dynamic team of Dynamos \- taking responsibility for team training, coaching and performance.
* Standards \- maintain general health, safety and housekeeping standards

  

JOB REQUIREMENTS:


* Grade 12
* Proficient in English.
* Relevant tertiary education \- a degree/diploma in a business/retail related field would be an advantage.
* Ideally 1\-2 years experience in a retail environment within a leadership role.
* Computer Literate (Microsoft and/or Google GSuite \- will be an advantage).

ATTRIBUTES REQUIRED:


* A passion for retail is essential to deliver a world\-class customer experience.
* Demonstrate integrity and willingness to go the extra mile.
* Strong interpersonal, communication and leadership skills
* Strong Managerial capabilities \- ability to plan, lead, organise and control.
* Ability to work under pressure in a fast\-paced environment.
* Willing to work retail hours.

  




**Closing Date: 20 July 2026**

  


*Internal Development Pool Candidates will be given preference.*


**PEP strives for equal opportunity in terms of its employment equity guidelines.**



If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.

Store Manager Bloemfontein 6664

A contract opportunity has become available for a driven and detail\-oriented Office Administrator to join our Bloemfontein Regional Office.


The successful candidate will play a key role in delivering comprehensive administrative support to the Strategic Business Unit (SBU), ensuring efficient coordination and smooth day\-to\-day operations. This role provides essential support to the General Manager and Divisional team members, contributing to the overall effectiveness and success of the Operations team.


As a central member of the team, the Office Administrator will help ensure seamless communication and coordination across various functions.

**Key responsibilities:**

* Compile, analyse, and generate weekly and monthly operational reports to support business objectives
* Prepare, manage, and distribute all incoming and outgoing correspondence, minutes, and documents
* Coordinate meetings, appointments, and internal functions
* Perform general office administration duties
* Order and manage stationery and office consumables
* Conduct monthly reconciliations of Operations accounts (Expense accounts, Auto Card, etc.)
* Schedule meetings and manage team calendars effectively
* Collate and distribute meeting minutes and memorandums
* Arrange and coordinate travel bookings for team members
* Maintain a professional reception environment and delivering excellent customer service
* Oversee office management functions, including cleanliness, maintenance, and overall workplace well\-being

**What we’re looking for:**

**Skills \& Competencies:**

* Strong numerical ability with an understanding of basic financial control principles
* Excellent verbal, written, and interpersonal communication skills in English (additional official language advantageous)
* Ability to interact effectively with stakeholders at all levels and represent the company professionally
* Advanced computer literacy (MS Word, Excel, Outlook, PowerPoint, and Internet)
* Strong organizational and time management skills
* Ability to work under pressure and meet deadlines
* High attention to detail and accuracy
* Effective multitasking ability
* Professional, reliable, and proactive approach

**Qualifications \& Experience**

**Essential:**

* A Grade 12 Certificate/Matric
* A certificate, diploma or alternative qualification preferably in Office Administration
* 2 years’ experience performing an administrative or supportive role within an office

***Preference will be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.***

Office Administrator: Bloemfontein Regional Office (Contract)

Job Title: Manager: New Vehicle Sales  

  

Dealership: VW Bloemfontein  

  

**Basic Job Description:**  

The Manager: New Vehicle is responsible for overseeing all aspects of the new vehicle sales department and ensuring the team meets or exceeds sales targets. This role involves managing a team of sales associates, developing sales strategies, conducting market research, and providing exceptional customer service.  

  

**Key Responsibilities:**  

1\. Manage a team of sales associates, setting sales targets and providing coaching and support to help them achieve their goals  

2\. Develop and implement sales strategies to promote and sell new vehicles, including setting pricing strategies and identifying target markets  

3\. Monitor and analyze sales data to identify trends and opportunities for improvement  

4\. Conduct market research to stay informed about industry trends and competitive offerings  

5\. Build and maintain relationships with customers to ensure high levels of customer satisfaction and repeat business  

6\. Work closely with the marketing department to develop promotional campaigns and strategies to drive sales  

7\. Oversee the inventory management of new vehicles, ensuring an appropriate mix of models and features to meet customer demand  

8\. Ensure compliance with all legal and regulatory requirements related to new vehicle sales  

  

**Qualifications:**  

* Bachelor's degree in Business Administration or related field
* Minimum of 5 years of experience in automotive sales, with at least 2 years in a management role
* Strong leadership and coaching skills, with the ability to motivate and develop a team of sales associates
* Excellent communication and interpersonal skills
* Proven track record of meeting or exceeding sales targets
* Ability to think strategically and develop innovative sales strategies
* Knowledge of market research techniques and tools
* Familiarity with automotive industry trends and developments

  

If you meet the requirements and are passionate about leading a dynamic sales team to success, we invite you to apply for the Manager: New Vehicle Sales (Renault) position at VW Bloemfontein

Manager: New Vehicle Sales - VW Bloemfontein

**Job Title:** Administrator: Service Advisor (Non\-Technical)  

  

**Dealership:** VW Bloemfontein  

  

**Position Summary:**  

We are seeking a highly organized and customer\-focused individual to join our team as a Service Advisor Administrator. The primary responsibility of this role is to provide exceptional customer service and administrative support to our service department. The ideal candidate will have excellent communication skills, attention to detail, and the ability to prioritize and multitask in a fast\-paced environment.  

  

**Key Responsibilities:**  

* Greet customers and assist with scheduling service appointments
* Communicate with customers to explain service recommendations and costs
* Prepare work orders and ensure accurate billing and invoicing
* Coordinate with technicians and parts department to ensure timely completion of service work
* Answer phone calls and respond to customer inquiries in a professional and timely manner
* Maintain customer records and update service history information
* Assist with inventory management and ordering of parts and supplies
* Provide support to service managers and other team members as needed

  

**Qualifications:**  

* High school diploma or equivalent
* Previous experience in customer service or administration preferred
* Strong communication and interpersonal skills
* Ability to work independently and as part of a team
* Proficiency in computer skills, including Microsoft Office programs
* Attention to detail and accuracy in data entry
* Ability to prioritize and manage multiple tasks simultaneously

  

If you are passionate about providing excellent customer service and have strong administrative skills, we encourage you to apply for the position of Administrator: Service Advisor (Non\-Technical). Join our team and help us continue to deliver exceptional service to our customers.

Administrator: Service Advisor (Non-Technical) (VW Bloemfontein)

**Requisition Details**

REQ Number \-146714

Closing Date \-10 July 2026

Location \- Free State , Bloemfontein
Job Family
Sales And Services
Career Stream
Relationship Management
Leadership Pipeline
Manage Self: Professional
FAIS Affected
FAIS Affected \- Yes**Job Purpose**
To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.**Job Responsibilities**
* Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
* Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
* Improve results by tracking and analysing financial reports against agreed measures.
* Understand clients business and needs through proactive client relationship management according to portfolio mandate.
* Build relationships with internal stakeholders through communication and networking as determined by client needs.
* Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
* Complete tasks through planning and reviewing against set targets.
* Manage resources (time, processes and support teams) to optimize value against client expectations.
* Comply with risk standards,policies and procedures through training and development as required by group complianceframework
* Research and analyse information by using problem solving techniques to propose solutions for work challenges.
* Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
* Identify training courses and career progression for self through input and feedback from management.
* Ensure all personal development plan activities are completed within specified timeframe.
* Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
* Obtain buy\-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
* Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
* Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
* Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications \- NQF Level
* Matric / Grade 12 / National Senior Certificate
Preferred Qualification
* NQF Level 5 or Higher in a Financial or Business\-related field essential
* FAIS Accreditation Regulatory Examination Level 1\.
Minimum Experience Level
* 2\-3 years’ experience in Business Acquisition essential
* 2\-3 years' Relationship management experience would be an advantage
* Valid driver's license and own reliable transport is essential
**Technical / Professional Knowledge**
* Banking knowledge
* Banking procedures
* Business Acumen
* Business principles
* Business writing
* Communication Strategies
* Data analysis
* Governance, Risk and Controls
* Microsoft Office
* Nedbank policies and procedures
* Nedbank vision and strategy
* Principles of financial management
* Principles of project management
* Relevant regulatory knowledge
* Relevant software and systems knowledge
* Decision\-making process
* Nedbank culture
* Cluster Specific Operational Knowledge
Behavioural Competencies
* Communication
* Energy
* Building Trusting Relationships
* Managing Work
* Sales Disposition
* Sustaining Customer Satisfaction

\-
***Please contact the Nedbank Recruiting Team at \+27 860 555 566***

Customer Service Jobs in Bloemfontein - Page 2

Vacancies (page 2 of 2)