Browse live it jobs in Cape Town, Western Cape. Also searched as it support jobs in Cape Town. Salaries, top employers and how to apply. Updated regularly.

JOB DESCRIPTION SPECIALIST SERVICES ENGINEER (TIER 2) Location:Tygervalley, Cape Town Type:Full-Time | In-office ABOUT THE OPPORTUNITY Our client is seeking an experienced Specialist Services Engineer (Tier 2) to join their Professional Services team. The successful candidate will be responsible for delivering planned technical implementations, project tasks, onsite technical work and escalated technical support across client environments. This is a broad IT Generalist position within an MSP en…

Specialist IT Services Engineer T2

Are you ready to take ownership of an entire technology landscape and influence executive-level business decisions? My client, a well-established organisation within a highly regulated industry, is looking for a strategic Head of Information Systems to lead technology delivery, data management, systems integration, cyber security, infrastructure oversight, and IT operations. This is a rare opportunity for an experienced IT leader who enjoys building high-performing teams, driving innovation, an…

Head of Information Systems

**We Are Innovators \& Category Creators**
Founded in Cape Town, South Africa, in 2000, Clickatell made history as the first company to connect businesses on the internet with consumers on mobile phones via SMS, using just four lines of code. Today, it powers AI\-driven chat commerce experiences for leading enterprises across banking, retail, travel, telecoms, healthcare and more, trusted by global brands including Fiserv, Ria, Discovery, Absa, GoTyme, Standard bank, FlySafair, Clientèle, Pick n Pay, Walmart, MTN, Telkom, Toyota, Europcar, and thousands of additional businesses across the US, Europe, and the Global South markets.


Over 25 years, Clickatell has continued to innovate and introduced a series of industry firsts, including the world’s first tokenized payments in WhatsApp; KYC\-compliant chat banking; best\-in\-class conversational commerce utility use cases; and the launch of Chat\-2\-Pay in partnership with Visa. Its award\-winning, enterprise\-grade AI\-powered Chat Commerce Platform enables leading consumer brands to interact and transact with customers in the same chat interface they use every day to run their lives.

**Purpose:**As a Graduate Software Developer, you will join a structured 10\-month development program designed to bridge the gap between academic learning and professional software engineering. The program runs from 1 February 2027 to 30 November 2027 and provides hands\-on exposure to modern software development practices, enabling you to develop technical expertise, collaborate with experienced teams, contribute to real\-world products, and build a strong foundation for a successful career in technology.


 This opportunity is intended for candidates who are committed to participating in the program for its full duration. Successful candidates must be based in Cape Town and available to engage in program activities, learning opportunities, team collaboration, and workplace experiences throughout the 10\-month period.


**We Do The Right Things** **Responsibilities of the Role****What you will learn and be exposed to:**


 Full\-Stack Development \& Production Systems

* Gain practical experience across the frontend, backend, and database layers of modern software applications. You will contribute to the development, testing, maintenance, and enhancement of real\-world production software systems, gaining exposure to how software is deployed, monitored, and supported in a live environment.


 Team\-Based Software Delivery

* Learn how to work effectively within a software engineering team by collaborating with developers, product managers, and other stakeholders. Participate in code reviews, version control practices, Agile ceremonies, and team planning sessions while contributing to shared development goals.


Programming Principles, Problem Analysis \& Solution Design

* Apply core programming and software engineering principles to build quality software solutions. Develop analytical thinking and problem\-solving skills by interpreting business requirements, debugging issues, evaluating options, and designing practical technical solutions.


Database and Data Fundamentals

* Build an understanding of how applications use and manage data through hands\-on exposure to relational and non\-relational databases. Develop skills in data modelling, querying, data management, and using data to support application functionality and decision\-making.


Software Development Methodologies

* Gain exposure to Agile and Scrum methodologies, software development lifecycles, continuous integration and continuous deployment testing approaches, and modern software delivery processes used by high\-performing engineering teams.

 **Requirements**  

  

**We Are On A Learning Journey** **Requirements of the Role*** Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related field.
* Recently graduated or in the final year of study.
* A strong interest in software development and technology.
* Foundational knowledge of programming concepts and object\-oriented development principles.
* Understanding of software development fundamentals, databases, and web technologies.
* Strong analytical and problem\-solving skills.
* Good communication and collaboration skills.
* A willingness to learn and adapt in a fast\-paced environment.

  

Skills and Competencies

* Curious and eager to learn.
* Passionate about technology and innovation.
* Strong problem\-solvers who enjoy tackling complex challenges.
* Effective team players who collaborate well with others.
* Adaptable and open to feedback.
* Committed to continuous personal and professional growth.

  

By the end of the program, candidate should be able to:

* Work effectively as part of a collaborative software development team.
* Apply programming principles and software engineering best practices to real\-world projects.
* Analyze complex problems and design practical technical solutions.
* Work confidently with databases and data\-driven applications.
* Understand and apply modern software development methodologies and delivery practices.
* Contribute to the development, maintenance, and support of production software systems.
* Demonstrate professional communication, teamwork, and continuous learning behaviours.

  



A Bit About You


* Team Player: Self\-directed and dedicated team player who positively engages with the team to solve.
* Optimizing Processes: Optimally utilizes the tools and resources available to maximizes output. Conducts day\-to\-day operations using best practice to achieve effectiveness and accuracy. Continuously reviews and makes recommendations for process improvements.
* Expert Thinker: Equipped with specialist knowledge and makes recommendations that are practical, smart and ready to implement. Remains up\-to\-date in the industry and offers technical advice, and support to own team and others.
* Effective Problem\-Solver: Resourceful, persistent, and creative when solving problems. Able to be analytical and follow a logical process to make decisions. Finds the balance between a good and quick decision through experience and knowledge. Able to present and explain thinking and the resulting decision.
* Connecting Collaboratively: Actively connects to bring cohesion and deliver excellence. Sees the value in working closely with different specialities and teams to ensure all operations are aligned to meet the required objectives.
* Maximizing Awareness: Recognizes emotions and how it affects behavior and relationships. Self\-aware and picks up on emotional cues in situations. Self\-manages and empowered to show initiative, follow through on commitments, and work well in a team. Listens, reflects, and responds effectively to constructive criticism.
* Enabling Strategy: Implements the action plans to produce practical outputs while considering the implication, and consequences for the organization and our customers.
* Action Orientated Mindset: Know\-how to skillfully approach technical activities to deliver value. Eager to deliver new or improved solutions to drive the organization forward. Focused on what needs to be done and ensures follow\-through on all commitments.
* Embracing Change: Invites change and stays focused and resilient and chooses responses that are positive when feeling uncertain. Remains flexible, adaptable, and open to opportunities to be innovative. Uses failure as an opportunity to learn and grows. Thinks ahead, anticipates, and acts.
* Driving Delivery: Goal\-oriented and monitors processes and systems to ensure tracking towards goals despite challenging and stressful situations. Sets high standards for quality and performance and provides metrics to show improvements as well as real\-time variance for effective tracking.

 **Benefits**  

  

**Why You Should Join** **Perks of the Role**
Working with a world class, award winning, international team with strong values and perspectives on the world. Y

Graduate Software Developer

##### **Employment Type**


Contract
##### **Experience**


2\+ years
##### **Salary**


##### **Job Published**


04 September 2026
##### **Job Reference No.**


733867

**Job Description**
===================


PBT Group is looking for pragmatic **AI Engineers / AI Software Engineers** to join a growing technology team focused on building practical, AI\-enabled solutions that improve business operations.


This is **not a research or model\-training role**. We are looking for strong software developers who can use Large Language Models (LLMs) to build and deploy real\-world applications, internal tools, workflow automation and intelligent integrations across the business.

**What You’ll Be Doing**

* Build and deploy AI\-powered applications, internal tools and operational solutions.
* Develop **AI agents, assistants and LLM\-enabled workflows** using platforms such as OpenAI, Anthropic Claude or similar.
* Design and implement **Retrieval\-Augmented Generation (RAG)** solutions using company and business data.
* Integrate AI solutions with **SQL databases, REST APIs, Microsoft 365, CRM and contact\-centre platforms**.
* Implement tool/function calling and AI\-driven workflow automation.
* Develop dashboards and business\-facing applications incorporating AI capabilities.
* Apply prompt engineering techniques and continuously evaluate and improve AI output quality.
* Consider data security, privacy and governance when connecting AI solutions to internal systems.
* Work closely with business and technical stakeholders to identify opportunities where AI can solve real operational problems.
* Build, test, deploy and support production\-ready solutions.

**What We’re Looking For**

* Strong software development background using **Python and/or TypeScript**.
* **2\+ years of hands\-on experience working with LLM APIs** such as OpenAI, Anthropic Claude or similar.
* Proven experience **shipping working AI\-enabled products or features**.
* Practical experience with:


	+ AI Agents \& Assistants
	+ Retrieval\-Augmented Generation (RAG)
	+ Tool / Function Calling
	+ Prompt Engineering
	+ LLM evaluation and output optimisation
	+ API and system integrations
* Experience integrating applications with **SQL databases, REST APIs and enterprise/business platforms**.
* Strong understanding of software development principles and building production\-ready applications.
* Ability to work pragmatically and independently, with a focus on delivering solutions that create measurable business value.

**Advantageous**

* Telecoms experience.
* Contact\-centre / customer\-service technology experience.
* Experience working with Microsoft 365, CRM or call\-centre platforms.
* Experience building workflow automation and internal business tools.

**The Ideal Candidate**


We are looking for **builders rather than researchers** — engineers who have actually taken AI concepts from idea through to a working solution.


If you are a strong software developer who understands how to leverage LLMs, agents, RAG and integrations to solve real business problems, this is an opportunity to work on a growing portfolio of practical AI use cases.

**Skills**
==========


APIsArtificial IntelligencePythonREST APISQLTypescript**Industries**
==============


Telecommunications

AI Engineer / AI Software Engineer

Reference: CTI006988-LB-1 Are you ready to take ownership of an entire technology landscape and influence executive-level business decisions? My client, a well-established organisation within a highly regulated industry, is looking for a strategic Head of Information Systems to lead technology delivery, data management, systems integration, cyber security, infrastructure oversight, and IT operations. This is a rare opportunity for an experienced IT leader who enjoys building high-performing tea…

Role Mission
   

  

 We’re building a team of highly\-skilled engineers who want one thing above all else: to write excellent code, every day, and continuously level up technically.
   

  

 You're the kind of person who thrives on solving hard technical problems, learning from brilliant peers, and getting deep into the codebase — day in, day out.
   

  

 This isn’t solo hacker mode. You’ll be part of a high\-performing team and expected to navigate real\-world, fast\-moving client projects. That means collaborating thoughtfully, communicating clearly, and being proactive in unblocking yourself and others. We want engineers who ask great questions, learn from their teammates, and know how to get what they need to do their best work.
   

  

**Skills**
* Strong experience with C\# and .NET
* Frontend development experience with React
* Proficiency with cloud platforms (preferably AWS), within a serverless architecture (e.g., Lambda, DynamoDB, etc.)
* Proven ability to manage external clients and build strong working relationships
* Demonstrated skill in managing stakeholders across technical and non\-technical teams
* STEM or Computer Science degree, or equivalent practical experience
* 6 years of experience in Full Stack Engineering


 What we Offer
   

  

 Alongside a competitive salary, we also offer:
   

  

  

* 22 Days annual leave
* Learning and Development Support throughout your career at Theodo
* 3 week work from anywhere policy
* Equipment budget for your tech set up
* Company pension
* Monthly Socials
* A Slack network of 600\+ engineers across our extended ecosystem — ask questions, share patterns, or troubleshoot obscure bugs with some of the sharpest devs out there


 You'll work on a hybrid basis from our office based in Green Point, Cape Town—a vibrant location, with amenities, beaches, parks, and the CBD all within close proximity.
   

  

 Who are we
   

  

 Theodo UK is a software consultancy specialising in full\-stack development, mobile and web applications and cloud solutions. We are a 70\-person team based in the
 **UK and South Africa** 
 , and we’re growing quickly.
 **Theodo UK** 
 operates with the entrepreneurial drive, agility and ownership mindset of a start\-up, but with the financial stability, global reputation and technical depth of the wider Theodo Group behind us.This unique position allows our team to innovate quickly, take smart risks, and build real value for clients—without compromising on quality. We follow Lean and Kaizen principles to continuously improve and deliver high\-quality digital products at speed.
   

  

 While headquartered in the UK, our reach is global. Supported by our South African team, we manage projects across English\-speaking markets worldwide.
   

  

 Values
   

  

**Team Spirit** 
 Our team has a natural ability to work together to achieve a common goal. Taking on the role of a good teammate requires courage; it means challenging and giving each other feedback. Its key to our teams succeeding
   

  

**Pragmatism** 
 Achieving effective results by utilising resources efficiently and avoiding unnecessary waste of time, energy and money. Emphasising agile practices, employing concise and direct interactions and engaging in first\-hand experiences to challenge beliefs
   

  

**Willingness to Improve** 
 Actively identifying areas for improvement rather that tolerating good enough, promptly learning from problems and embracing challenges outside of one’s comfort sone. These are all skills we promote in our team to benefit themselves, fellow Theodoers, Theodo and the wider community

Senior Full Stack Software Engineer  - Cape Town

**Job Purpose** 




 The purpose of this position is to plan, implement, monitor, and maintain robust network security measures that protect the integrity, confidentiality, and availability of CPUT’s information systems and infrastructure, while ensuring compliance with institutional policies and regulatory standards.
 



  





**Job Knowledge, Skills and Experience** 



* BTech/ Advanced Diploma/ Bachelor’s Degree in Information Technology or equivalent qualification
* At least 3 years’ experience in network security (firewalls, DNS layer security, MFA) Deployment, Configuration and Support
* At least / either CCNA / HCIA (International certified)



  





**Key Performance Areas / Principal Accountabilities** 



* Network Security Architecture and Design
* Cybersecurity Monitoring and Incident Response
* Firewall and Perimeter Defense Management
* Vulnerability Management and Threat Mitigation
* Policy, Compliance, and Audit Support
* Security Awareness and Capacity Building
* Project Involvement and Strategic Input



  





**General Information** 




**Closing date:** 
 20 September 2026
 



**For enquiries and assistance with your online application, please email:** 
 please email Ms Busisiwe Soldaat, (Human Capital Department) email: mazwaib@cput.ac.za
 



  





 CPUT Talent Management \- Senior Network Security Engineer \- (8927\)

Senior Network Security Engineer - (8927)

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Lead Systems Analyst - Cape Town (In office)

Senior Cloud Developer - Cape Town (Hybrid) Are you a talented senior Cloud developer looking for your next developer job in Cape Town? OfferZen, the developer jobs marketplace, reverses the job search process. We connect developers with a vast network of top tech companies that are eager to apply to interview you! This could be the last job posting you ever have to click on! Why waste time applying to 100 different companies when you could build one OfferZen profile and have them come to you? …

Senior Cloud Developer - Cape Town (Hybrid)

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Senior Cloud Developer - Cape Town (In office)

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C# Software Engineer - Cape Town (In office)

Senior Cloud Developer – 10 Yrs - Cape Town (In office) Are you a talented senior Cloud developer looking for your next developer job in Cape Town? OfferZen, the developer jobs marketplace, reverses the job search process. We connect developers with a vast network of top tech companies that are eager to apply to interview you! This could be the last job posting you ever have to click on! Why waste time applying to 100 different companies when you could build one OfferZen profile and have them c…

Senior Cloud Developer – 10 Yrs - Cape Town (In office)

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C# Software Engineer - Cape Town (Hybrid)

Application Developer - Cape Town (Hybrid) Are you a talented Application Developer looking for your next role? OfferZen, the developer jobs marketplace, reverses the job search process. We connect developers with a vast network of top tech companies that are eager to apply to interview you! This could be the last job posting you ever have to click on! Why waste time applying to dozens of companies when you could build one OfferZen profile and have them come to you? You'll also receive upfront …

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Senior Cloud Developer – 10 Yrs - Cape Town (Hybrid)

An opportunity exists at DENIS for a IT Support Technician DENIS is seeking a reliable and solutions-driven IT Support Technician to provide first-level technical support and ensure the smooth day-to-day operation of their IT environment. The successful candidate will be responsible for assisting users with hardware and software-related queries, managing helpdesk requests, maintaining IT assets and documentation, and ensuring that support requests are resolved within agreed service levels. This…

IT Desktop Technician

About DENIS Dental Information Systems (DENIS) (DENIS) has been a leader in dental managed care services since 1996. With extensive experience in dental risk management and a strong focus on technology and innovation, DENIS delivers world-class managed care solutions tailored to the South African market. DENIS currently provides dental managed care services to nine medical scheme clients and operates within an environment where technology, information security, data integrity and business conti…

IT Systems Administrator

We're seeking an experienced Project Manager (IT) with a strong background in software development and a proven track record of leading projects to success. This role is ideal for someone who has transitioned from hands-on development into project management and thrives in dynamic, fast-paced environments. Key Responsibilities Project Planning & Execution : Define scope, goals, deliverables, timelines, resources, and budgets. Lead teams to deliver on time and within budget. Stakeholder Manageme…

IT Project Manager - 1 Year Contract

As a Senior Leader you will manage the Supply Chain Systems and provide guidance to the operational and processes teams within Supply Chain. The Supply Chain Systems Manager will ensure management of supply chain systems, interfaces and EUC. Manage functional competencies of the team for the supporting technology and systems.
 



  





 You will also manage system features and updates, and ensure proactive and reactive support for operational systems within a given time frame. The Supply Chain Systems Manager will apply a holistic view with a visionary approach to ensure high level management of projects and support of Supply Chain strategy and manage 3rd party service providers within the Supply Chain Business Solutions Team.
 



  





**KEY RESPONSIBILITIES** 



* Proposed new development and technology
* Governance and implementation of changes
* Change management and user training
* Ensure effective and efficient Supplier Management and incident management
* Service providers management
* Leadership



  





**JOB INCUMBENT REQUIREMENTS** 



* Bachelor's Degree in Industrial Engineering, Operational Research or Information Management
* 10\+ years systems experience
* Leadership experience
* Extensive experience in ERP, warehouse and distribution systems environment
* Retail experience will be an advantage
* Good understanding of supply chain systems and processes
* Above average computer literacy \- MS Office \& MS Project or Google Workspace
* A passion for warehouse processes and systems
* Project management skills
* Presentation and facilitation skills
* Passionate about people development
* Willingness to travel

Supply Chain Systems Manager

**Who we are** 






 DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI\-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum\-safe future at www.digicert.com
 





**Job summary** 






 As
 **Technical Support Analyst** 
 supporting our enterprise clients that utilize the DigiCert DNS and traffic monitoring solutions. DigiCert owns and operates the brands of DNS Made Easy and Constellix which are known as the industry leaders in the DNS and monitoring industry. Working hours are aligned with U.S. Eastern Time to support global business needs.
 




  
 




**What you will do** 




* Answer questions and troubleshoot DNS and monitoring configurations.
* Review DNS and monitoring configurations of DigiCert DNS and monitoring.
* Provide technical support to DNS Made Easy and Constellix customers by answering telephone calls, replying to emails, and utilize ticketing system in line with departmental measures, with a focus on high quality, accuracy, and customer satisfaction.
* Document and record all activity and communication with customers according to departmental standards of quality.
* Record all activity in the department’s ticketing system, updating cases within SLA guidelines so progress can be tracked with each customer’s incident, viewed via the customer portal.
* Answer questions and propose DNS and monitoring configurations based on user requirements.
* Respond to client’s tickets, chats, and phone calls in a professional matter.
* Communicate with clients over video zoom or other video conferencing technologies as necessary.
* Understand how our customers are utilizing DigiCert’s DNS and traffic management solutions and recommend additional features that can be leveraged to increase their digital experience.
* Self\-manage workload to ensure timely response to client concerns.
* Act as an advocate for the customer.
* Meet or exceed service level requirements and departmental goals for ticket Management, Phone and Email response times, and Customer Satisfaction scores.
* Review cases for technical complexity and make recommendations to team members with regards to escalation according to departmental Best Practice.
* Use and create knowledgebase articles based on new product information, support incidents, and/or common or critical issues.
* Adhere to DigiCert Support Services best practices.
* Participate in departmental projects.
* Actively participate in team and departmental meetings by providing feedback on current day to day activity and recommendations for improvement.
* Perform hands\-on installation, configuration, and troubleshooting of DigiCert DNS services.



  
 




**What you will have** 




* 1\+ years Technical Support or IT client interfacing experience.
* Computer Science, Information Systems or Information Technology qualification.
* Proficiency in English (essential).
* Previous experience with CDN, monitoring solutions, web hosting services, or network services (strongly preferred).
* Experience working with enterprise customers, with the ability to diffuse complex customer challenges.
* Ability to gather customer requirements and challenges.
* Ability to analyze complex situations and work cross\-functionally towards a solution.
* Excellent written and verbal communications skills.
* Basic understanding of DNS.
* Strong troubleshooting and critical thinking skills, strong attention to detail, some experience with Linux and UNIX OS systems, and some basic working knowledge of networking.
* Demonstrates the ability to work well in a fast\-paced, challenging environment as part of a dynamic team of professionals and can communicate effectively in group settings as well as to senior management.
* Previous experience with Sales Engineering, Customer Service, or other customer\-facing roles (advantageous).
* Previous experience with project management / PMP, CAPM, or other Project Management certification (advantageous).
* Adaptable, versatile, customer obsessed, solution\-oriented, proactive and passionate about technology (advantageous).
* Ability to translate technical network anomalies into plain language for clients.
* Efficiency in managing multiple chat windows or support tickets simultaneously.
* Ability to assist non\-technical users with empathy during frustrating service outages.



  
 




**Benefits** 




* Competitive compensation and comprehensive benefits package
* Generous paid time off, including holidays and additional leave options
* Family\-friendly leave policies, including maternity, paternity, and other supportive leave programs
* Health and wellness support, including medical 
 
*cover*

  (where applicable), gym reimbursements, and mental well\-being resources
* Pension, life insurance, and income protection benefits (location dependent)
* Employee Assistance Program with 24/7 confidential support for employees and their families
* Education assistance and professional development opportunities
* Access to LinkedIn Learning and continuous learning resources
* Employee referral bonus program and additional company perks and discounts
* Business travel insurance and global employee support programs



  
 




 To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
 





 \_\_PRESENT
 





 \_\_PRESENT
 





 \_\_PRESENT

Technical Support Analyst (AMS)

Title of Position
   

  

 ASSISTANT:SOFTWARE DEVELOPER
   

  

 Post Number
   

  

 9107
   

  

 Faculty/Department
   

  

 University of the Western Cape \-\> Deputy Vice\-Chancellor: Academic \-\> E \- Learning
   

  

 Type of Position
   

  

 Permanent \- Full Time
   

  

 Length of Contract Period
   

  

 Location
   

  

 Main Campus \- Bellville, WC ZA (Primary)
   

  

 Closing Date
   

  

 16/9/2026
   

  

**Role Clarification \& Key Performance Areas**
 At the University of the Western Cape (UWC), the Centre for Innovative Education \& Communication Technologies (CIECT) is dedicated to advancing technology\-driven solutions that support the institution’s teaching, learning, and administrative functions. CIECT is responsible for driving emergent technologies and innovative collaborative projects, to support teaching and learning aligned to the broader digital transformation agenda; and the Institutional Operating Plan (IOP).
   

  

 The university has continued to see significant strides in relation to the
 **maintenance and sustainability of a robust institutional Learning Management System** 
 to ensure the successful adoption of online teaching, learning and assessment practices. An opportunity currently exists for
 **internal candidates only** 
 to apply for the position
 **Assistant Software Developer** 
 , which focuses on the maintenance and support of the institutional Learning Management System (LMS), and other 3rd party integrated eTools and platforms.
   

  

 The Assistant Software Developer will undertake a range of responsibilities, including but not limited to:
   

  

* Assist with the overall daily responsibilities in relation to ongoing support and maintenance of the iKamva LMS platform and other integrated 3rd party integrated platforms and eTools.
* Assist with verification of access to data\-base servers and load balancing of the institutional LMS and all Sakai instances (AspirePillar7, CEU and Elections) to ensure reliability and performance.
* Assist the Coordinator with the continuous monitoring of the LMS performance, reliability, and availability (day and night; and during emergencies).
* Assist in analysing and diagnosing back\-end technical system issues within the LMS platforms (iKamva and AspirePillar7\), identifying root causes.
* Trouble shoot the LMS in relation to technical investigations logged by the Instructional Designers (user access, participation and assessment queries within iKamva and AspirePillar7 platforms),
* Check the internal helpdesk for system bugs and queries logged in relation to all Sakai instances.
* Assist the Coordinator with technical write\-ups regarding logged queries and communicate via the internal Jira helpdesk system with Instructional Design team.
* Assist the Senior Developer with upgrade processes of the LMS, related version controls; and change management processes.
* Implement, test and maintain the LTI integrations within iKamva to connect external learning tools to ensure seamless integration.
* Keep abreast regarding latest trends and advancements in LMS technologies and software development practices (open\-source, proprietary, online, mobile and other off\-line solutions); and contribute to effective usage accordingly.
* Participate in internal capacity building and review sessions, providing constructive feedback on peers' work and learning from senior developers.
* Assist the Coordinator with the awareness around the security and POPIA landscape, especially concerning various roles, permissions, data sharing, and content storage.
* Assist with additional responsibilities during the academic examination and institutional emergency periods; and specific departmental projects to ensure business continuity.
* Assist the main developers and Instructional Designers with pilot projects in relation to the development of software applications and systems for specific disciplines and stakeholders (Faculties, other Directorates and Units).


**Minimum Requirements**
**Minimum education and experience required:**
* National Diploma or Advanced Certificate (NQF 6\) OR National Certificate or Higher Certificate at (NQF 5\) , with four (4\) years relevant experience within a Learning Management System, specifically the back\-end, super\-administrative role within a Higher Education Setting.


**Skills And Experiences**
 Strong knowledge or understanding in these key areas
 **would be advantageous** 
 :
   

  

* Proven experience with a Learning Management System (LMS) is highly desirable (Sakai experience is a plus).
* Experience with a variety of programming languages and technologies, including but not limited to:
+ Programming languages (e.g., Java, HTML/CSS, PHP, familiarity with JavaScript)
+ Databasing (e.g., MySQL)
+ Integration Technologies (e.g., Application Programming Interfaces \[APIs], Learning Tools Interoperability \[LTI]
+ Web Frameworks: (e.g., Spring \[Java], Django \[Python], Laravel \[PHP])

* Development and Technical Expertise: Strong ability to troubleshoot technical issues and support software development.
* Ability to work closely with team members across CIECT.
* Analytical skills with a focus on learning and following required procedures.
* Ability to simplify and explain technical terms in layman's terms when reporting to Instructional Design team (front\-end support).
* Staying updated with the latest technologies and a willingness to learn new skills.


**Minimum Competencies Required**
* Ability to analyse and solve problems effectively.
* Experience collaborating across diverse teams.
* Ability to explore and adapt to new software applications and best practices.
* Understanding of security and privacy concerns, especially concerning various roles, permissions, data sharing, and content storage.
* Keeping updated with emerging technologies and third\-party tools integrated within LMS environments.


**Disclaimer:** 
 The above is intended to describe the general nature and level of work performed by an Assistant Software Developer within the Centre for Innovative Education and Communication Technologies. It is not to be construed as an exhaustive list of all responsibilities, duties and skills required of staff in this role. All staff may be required to perform duties outside of their normal responsibilities from time to time, as needed.
   

  

 In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.
   

  

 To be considered for this vacancy, you must click on the Apply for this Job link below or apply directly via UWC Careers at https://uwc.hua.hrsmart.com/hr/ats/JobSearch/viewAll. For any queries, please contact the Human Resources Department at \+27 21 959 4063/3642/9362/9708/3160/3756 or email: e\-recruitment@uwc.ac.za.
   

  

 DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the University’s commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.

ASSISTANT:SOFTWARE DEVELOPER

**About Ekco** 




 🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest\-growing cloud solution providers and your trusted security\-first Managed Service Provider.
 



 IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.
 



 We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.
 



 ☁️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.
 



  





 🌍 Today, we’re a thriving team of 1,000\+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.
 



 At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:
 


* **On It** 
 : We take ownership, follow through, and get things done.
* **All** 
 In : We collaborate, support each other, and commit fully to shared goals.
* **Connected** 
 : We build trusted relationships with colleagues, clients, and partners.
* **Hungry to Grow** 
 : We stay curious, keep learning, and push ourselves to the next level.



 🏠If these values resonate with you, you’ll feel right at home here.
 



  





**The Role** 




**Day\-to\-day at Ekco:** 




 As a Microsoft Cloud Engineer, you will play a key role in the delivery of managed services for our customers. You will work behind the scenes to maintain, support and improve cloud environments, ensuring stability, security and operational excellence.
 



 You will collaborate closely with senior engineers, lead engineers and customer teams in the Netherlands, contributing your technical expertise to deliver exceptional service outcomes.
 



**What** 
 you’ll be responsible for:
 


* Resolve incidents and service requests within agreed service levels.
* Implement approved changes and service improvements.
* Administer and maintain Microsoft cloud environments.
* Perform technical troubleshooting and root cause analysis.
* Monitor customer environments and proactively identify issues.
* Create and maintain technical documentation.
* Support automation and standardization initiatives.
* Collaborate with colleagues across multiple customer teams.
* Participate in knowledge\-sharing and continuous improvement activities.
* Participate in an on\-call rotation when required.



**Technical requirements:** 



* Microsoft 365 Administration
* Microsoft Entra ID
* Microsoft Intune
* Microsoft Azure
* Windows Server
* Networking fundamentals (DNS, DHCP, VPN, TCP/IP)
* Troubleshooting complex infrastructure environments
* Azure Virtual Desktop (AVD)
* Microsoft Security solutions
* Fortinet, Meraki, SonicWall or Extreme Networks
* PowerShell scripting
* Backup and Disaster Recovery solutions



**Experience \& Qualifications:** 



* 3\+ years of experience in a Cloud Engineer, Systems Engineer or Infrastructure Engineer role.
* Relevant IT qualification or equivalent practical experience.
* Microsoft certifications are highly desirable:
* AZ\-104
* MS\-102
* MD\-102
* SC\-900



  





**Benefits / Perks** 




 • ☀️ Time Off: 25 days annual leave \+ public holidays
 



 • 🎂 Birthday Leave: One extra day off to celebrate
 



 • 💰 Company Pension Scheme
 



 • 📞 Employee Assistance Programme (EAP) for wellbeing support
 



 • 🏃 ♀️ EkcOlympics: Global team activity challenges
 



 • 📚 Unlimited access to Pluralsight for continuous development
 



 • 🌱 Real opportunities to grow, including international progression
 



  





**Why Ekco** 



* 🏅 Company of the year 2026 Tech Excellence Awards
* ⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year
* 🚀 First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
* 🌈 A culture rooted in diversity, equality, inclusion \& belonging
* 🎉 A commitment to internal mobility and career progression
* ✨ Flexible, family\-friendly working at the heart of our culture
* 🔐 Proud to be your trusted security\-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.

Microsoft Cloud Engineer

**OVERALL PURPOSE**


The IT Service Delivery Lead will ensure the efficient operation of the Service Desk function, delivering high\-quality support to users while maintaining alignment with business objectives. This role is critical in managing the end\-to\-end lifecycle of incidents, problems, and changes, ensuring timely and effective resolution to minimize business disruption. As the Incident, Problem and Change Owner, the IT Service Delivery Lead leads efforts to restore normal service operations, implement changes with minimal risk, and drive continuous service improvements, all while fostering collaboration between IT teams and business stakeholders to enhance overall service delivery. Operating as a hands\-on 'player\-coach', this role combines direct operational execution and technical problem\-solving with leadership and mentorship for a compact team.


Responsibilities will include:


* Steering and actively participating in the daily operations of the Service Desk Team, ensuring service levels are met and maintained using ITIL processes and best practices for service delivery.
* Build, lead and mentor a high performing Service Desk Team, providing coaching, training, and performance evaluations.
* Act as a liaison between the Service Desk Team, other IT teams, and business stakeholders to ensure smooth communication.


* Serve as the Lula Incident Owner by overseeing and supporting the full lifecycle of all incidents, ensuring that incidents are triaged correctly, leading major incident resolution efforts and ensuring SLAs are met.
* Serve as the Lula Problem Owner to identify high impacting or recurring issues and root causes of incidents, and driving the resolution of problem records by facilitating cross\-team efforts to identify workarounds and implement permanent fixes.


* Maintain a knowledge base to help reduce the occurrence of repeat incidents by providing the Service Desk Team with known error solutions.


* Serve as the Lula Change Owner by overseeing the approval, implementation, and communication of IT changes, and chair Change Advisory Board (CAB) meetings to facilitate the discussion and approval from stakeholders..
* Oversee relationships with key third\-party IT vendors and service providers, monitoring adherence to SLAs and leading regular service review meetings to drive vendor accountability and performance improvement.


* Provide regular reports on service performance, including key metrics for incidents, problems, changes, and service requests.

  

  

**THE SKILLS AND EXPERIENCE WE'RE LOOKING FOR**


* ITIL certifications advantageous, ITIL and ITSM process experience essential
* 6\+ years of experience in a service desk or ITSM orientated role
* 1\+ years of experience in a leadership, supervisory or management position
* Experience with Jira Service Management and Software essential
* Excellent problem\-solving and troubleshooting skills, with a keen eye for detail
* Outstanding communication and interpersonal skills, with a user\-centric approach
* Experience managing vendor or third\-party service provider relationships, including SLA monitoring, reporting and service review governance
* Ability to work under pressure, prioritise tasks, and meet deadlines
* Demonstrated ability to motivate and inspire team members to achieve their best
* A proactive, self\-driven attitude with a passion for continuous learning and improvement

IT Jobs in Cape Town - Page 8

Vacancies (page 8 of 8)