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ClosedFull-time

Account Manager

LexisNexis Legal & Professional

Durban, KwaZulu-Natal

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Job description

Do you enjoy taking a consultative approach to sales?

Do you enjoy collaborating with teams to achieve shared goals?

About our Team

LexisNexis Legal & Professional serves customers in more than 150 countries and has 11,800 employees worldwide. It’s part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the business and practice of law. We deploy ethical and powerful generative AI solutions through a flexible, multi-model approach that prioritises the best model for each legal use case.

The company employs over 2,000 technologists, data scientists and experts who develop, test and validate solutions in line with the RELX Responsible AI Principles.

About the Role

As an Account Manager III, you’ll manage a territory and build consultative relationships with law schools and law firms. You’ll develop strategic account plans, increase active use of LexisNexis solutions and collaborate with internal teams to deliver value for customers.

Responsibilities

  • Advocating for law school and law firm customers to increase active users
  • Working effectively with students, faculty, associates, partners and other stakeholders
  • Developing strategic account plans, identifying sales opportunities, targeting sales activities and analysing competitor threats
  • Delivering customer presentations that communicate our value proposition and competitive differentiation
  • Conducting research, analysing findings and sharing insights with product, segment and marketing teams
  • Executing marketing strategies that position LexisNexis as an expert source for law firms

Requirements

  • Ability to travel locally to meet clients
  • Ability to work independently and manage a territory
  • Ability to collaborate with a team to achieve shared goals
  • Strong networking capabilities, sound judgement and technical knowledge
  • Experience developing account plans and coordinating stakeholders and resources to deliver positive client outcomes
  • Excellent verbal and written communication skills
  • Deep product, content or practice-area knowledge, with the ability to support sales and marketing teams

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we’ll help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours—flexing the times when you work during the day to help you fit everything in and work when you’re the most productive.

Working for You

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we’re delighted to offer:

  • Medical Aid
  • Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
  • Modern family benefits, including adoption and surrogacy
  • Study Leave

About the Business

LexisNexis Legal & Professional® provides legal, regulatory and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online through its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Found on Indeed · Posted 3 weeks ago · Last checked 2 weeks ago

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Durban?

Many customer service roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 3 weeks ago

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